Abstract: A computer implemented method of and system for capturing, storing and organizing quality feedback information associated with products sold by a retail enterprise. The quality feedback information is stored and organized within a relational database in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which quality feedback information is stored and organized within the relational database. The relational database, populated with quality feedback information, provides the retail enterprise with the means to analyze and improve retail operations, to better manage store inventory, and more efficiently manage product sales and returns.

Abstract: A revenue management system for a travel provider, such as airline, a car rental agency, a cruise line, a lodging provider; a travel agency; a bus line or a passenger rail service provider. The revenue management system comprises a database for storing revenue, product and service, and customer information; a logical data model comprising a plurality of entities and relationships defining the manner in which the revenue, product and service, and customer information is stored and organized within the database; and a revenue management application for analyzing the revenue, product and service, and customer information contained within the database to manage inventory, pricing and demand forecasting for the travel provider.

Abstract: A database management system for a hospitality or gaming business. The database management system comprises a database for storing information concerning customers of the hospitality or gaming business, customer activities, and products and services provided by the hospitality or gaming business. Data is stored and organized within the database in accordance with a logical data model comprising a plurality of entities and relationships organized within subject areas defining the manner in which information concerning casino customers, casino comps or rewards, and gaming sessions engaged in by the casino customers is stored and organized within the database.

Abstract: A database management system for a hospitality business. The database management system comprises a relational database for storing information concerning customers of the hospitality business and customer activities, activities hosted by the hospitality business, and products and services provided by the hospitality or gaming business. Data is stored and organized within the database in accordance with a logical data model comprising a plurality of entities and relationships organized within subject areas defining the manner in which the information concerning customers, dining services, group activities, room services and charges, and other products and services is stored and organized within the relational database.

Abstract: A computer implemented method of and system for capturing, storing and organizing quality feedback information associated with products sold by a retail enterprise. The quality feedback information is stored and organized within a relational database in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which quality feedback information is stored and organized within the relational database. The relational database, populated with quality feedback information, provides the retail enterprise with the means to analyze and improve retail operations, to better manage store inventory, and more efficiently manage product sales and returns.

Abstract: A computer implemented method of and system for capturing, storing and organizing supply chain and logistics support information for a retail enterprise. Supply chain and logistics support information is stored and organized within a relational database in accordance with a logical data model comprising a plurality subject areas, and entities and relationships within the subject areas, defining the manner in which supply chain and logistics support information is stored and organized within the relational database. The relational database, populated with this information, provides a retail enterprise with detailed tracking and analysis support for shipping orders, freight bills, shipping order claims, and invoices; and detailed support for fleet tracking of shipments in the areas of legs, lanes and associated routes traveled, mode of transport, and specific equipment utilized in handling of shipments; allowing for improved supply chain efficiency through better informed decision making.

Abstract: A logical data model (LDM) design methodology that utilizes common or shared subject areas, developed for applications across two or more industries, in the design and construction of data warehouse solutions and logical data models for specific customers. The development and use of shared subject areas provides for more effective new LDM development through re-use of common elements and quicker deployment of horizontal applications on all industries.

Abstract: A computer implemented method of and system for capturing, storing and organizing serialized tracking information associated with products sold by a retail enterprise. The serialized tracking information, available through the use of RFID technology, is stored and organized within a relational database in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which serialized item tracking information associated is stored and organized within the relational database. The relational database, populated with serialized tracking information, provides the retail enterprise with the means to analyze and improve supply chain operations, to better manage store inventory, and more efficiently manage product sales and returns.