Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.

Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.

Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.

Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.

Abstract: Methods and systems for updating configurations. An application can be determined to be incorrectly configured. A request can be sent to update a configuration property. The configuration property can be updated in a test environment. The application can be tested with the updated configuration property in the test environment. The test of the application with the updated configuration property in the test environment can be identified as successful. An incorrect configuration of the application can be updated.

Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.

Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.

Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.

Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.

Abstract: Disclosed herein are system, method, and computer program product embodiments for maintaining an up-to-date product database. Upon receipt of a description of an event forecasted to occur in a geographic region, one or more sellers in the geographic region may be identified. Upon identification of the one or more sellers in the geographic region, online information of one or more products that are offered for sale may be accessed, and compared with information from the product database for the one or more products. Based on the comparison, a product of the one or more products having a first value for a characteristic of the product in the product database that is different from a second value for the characteristic of the product in the accessed online information may be identified, and the product database may be updated to change the characteristic of the product to the second value.

Abstract: Disclosed herein are system, method, and computer program product embodiments for performing phrase extraction on documents. A document may be broken down into fragments based on punctuation marks, and those fragments broken down into phrases based on stop-words. These phrases may be scored based on a frequency of appearance within the document, and the highest scoring phrases mapped to the document for search purposes. Those mapped phrases may also be used to provide suggestions for a search. Furthermore, phrases within a document may be scored against phrases across a set of documents to classify the document on the basis of these scores and a classification of documents that share similar phrase scores.

Abstract: Systems and Methods for changing a configuration of an application are disclosed. A change request can be identified to update a property of the application that has been approved by a change management process. The property can be updated in a test environment. A test of the application with the updated property in the test environment can be identified as successful. The property can be updated in a database of an application configuration environment after identifying that the test was successful. The application can refresh the property by replacing the property with an updated property from the database without restarting or recreating the application.

Abstract: In one aspect, the present disclosure relates to a method for managing a configuration of an application. A property of an application to update may be identified. A request to update the property to a change management process can be sent. The property of the application can be updated in a test environment. A test of the application with the updated property in the test environment can be identified as successful, and the request can be identified as approved. The property of the application can be updated in a database. A notification can be sent over a network to a computer system executing the application, where the notification causes the application to refresh the property by replacing the property with the updated property from the database without restarting or recreating the application.