Patents by Inventor Poorya Pasta

Poorya Pasta has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD FOR IMPROVING CUSTOMER SURVEY SYSTEM
    Publication number: 20140344086
    Abstract: A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
    Type: Application
    Filed: May 19, 2013
    Publication date: November 20, 2014
    Inventor: Poorya Pasta
  • Method for improving customer survey system
    Patent number: 8504410
    Abstract: A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
    Type: Grant
    Filed: June 28, 2011
    Date of Patent: August 6, 2013
    Inventor: Poorya Pasta
  • METHOD FOR IMPROVING CUSTOMER SURVEY SYSTEM
    Publication number: 20110258137
    Abstract: A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
    Type: Application
    Filed: June 28, 2011
    Publication date: October 20, 2011
    Inventor: Poorya Pasta
  • Global customer satisfaction system
    Patent number: 7996252
    Abstract: A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
    Type: Grant
    Filed: March 2, 2007
    Date of Patent: August 9, 2011
    Assignee: Global Customer Satisfaction System, LLC
    Inventors: Abdolhamid Shahrabi, Poorya Pasta
  • GLOBAL CUSTOMER SATISFACTION SYSTEM
    Publication number: 20070214000
    Abstract: A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
    Type: Application
    Filed: March 2, 2007
    Publication date: September 13, 2007
    Inventors: Abdolhamid Shahrabi, Poorya Pasta