Abstract: A method for creating a unified data repository of clean and accurate data records is disclosed. In some embodiments, the method includes identifying one or more Configuration Items (CIs) with same attribute value from at least two of a set of normalized dataset. Each of the set of normalized dataset is generated from a plurality of CIs fetched from a plurality of data sources. The method further includes merging the one or more CIs identified with same attribute value from at least two of the set of normalized dataset, based on a set of pre-defined prioritization rules, to create a golden dataset of the clean and accurate data records.

Abstract: Disclosed is a system providing management of services. The system comprises a database configured to store details of one or more services and one or more micro-services associated with each service of the one or more services. The database is also configured to store one or more Configuration Items (CIs) facilitating operation of the one or more services in an application. The one or more micro-services are mapped with one or more CIs for facilitating the operation of the one or more services in the application.

Abstract: The present disclosure relates to a system and method for providing data management and sharing over communication network. One or more input data form one or more users may be received over a User Interface (UI). One or more data input type is identified. According to each data input type, each data input is processed. The processing comprises according to the type of the data input, output towards each of the data input is search though a search engine. The searching is performed in one or more database. Based on the searching one or more response output towards each of the data input is generated. Further, one or more response output over the communication is published.

Abstract: The present disclosure relates to a method and system for validating tasks in a change management process. A change request associated with one or more tasks is received. The change request may be defined through one or more attributes. Status of each task of one or more tasks is tracked. The tracking checks competition of each of the task associated with the change request and based on the tracking status of each of the task status of the change request is updated.

Abstract: A method for creating a unified data repository of clean and accurate data records is disclosed. In some embodiments, the method includes identifying one or more Configuration Items (CIs) with same attribute value from at least two of a set of normalized dataset. Each of the set of normalized dataset is generated from a plurality of CIs fetched from a plurality of data sources. The method further includes merging the one or more CIs identified with same attribute value from at least two of the set of normalized dataset, based on a set of pre-defined prioritization rules, to create a golden dataset of the clean and accurate data records.

Abstract: Resource unit management database (RUMDB) and system for storing and managing information about information technology resources is disclosed. In an example, implementing an RUMDB includes defining a plurality of resource units (RUs) in an IT environment. A RU in the plurality of RUs is a tangible or an intangible entity that provides a measure of workload or efforts required to deliver and support IT services. The implementation further includes storing a set of general attributes identifying each of a plurality of RUs in a first data structure. The implementation further includes storing a set of specific attributes corresponding to attributes of each of the plurality of RUs, stored in the first data structure, in a second data structure that is separate from the first data structure.

Abstract: The present disclosure relates to a method and system for validating tasks in a change management process. A change request associated with one or more tasks is received. The change request may be defined through one or more attributes. Status of each task of one or more tasks is tracked. The tracking checks competition of each of the task associated with the change request and based on the tracking status of each of the task status of the change request is updated.

Abstract: The present disclosure relates to a system and method for providing data management and sharing over communication network. One or more input data form one or more users may be received over a User Interface (UI). One or more data input type is identified. According to each data input type, each data input is processed. The processing comprises according to the type of the data input, output towards each of the data input is search though a search engine. The searching is performed in one or more database. Based on the searching one or more response output towards each of the data input is generated. Further, one or more response output over the communication is published.

Abstract: A system and method for facilitating self-device for managing functionality of a service is disclosed. One or more service components associated with a service are configured in at least one database. Further, the processor suggests one or more predefined action for managing the service. The one or more predefined actions are executed according to the one or more self-service components.

Abstract: Disclosed is a system providing management of services. The system comprises a database configured to store details of one or more services and one or more micro-services associated with each service of the one or more services. The database is also configured to store one or more Configuration Items (CIs) facilitating operation of the one or more services in an application. The one or more micro-services are mapped with one or more CIs for facilitating the operation of the one or more services in the application.

Abstract: The present disclosure relates to a storage system and method facilitating storage of configuration of services in a storage system. A list of services for one or more application is stored in the storage system. One or more microservices facilitating operation of each service from the list of services are then stored in the storage system. The one or more microservices are configured along with one or more attributes associated with each of the microservice. The one or more microservices in the storage system are configured according to a relationship between each of the service and the one or more microservices facilitating with the service.

Abstract: A system, computer-readable storage medium, and computer-implemented method for determining a maturity level for a business process. Responses to questions relating to a business process for a business are received. A first business process maturity level is determined using the responses to the questions. Performance statistics are obtained from a database including historical data related to the business process. A second business process maturity level is determined using the performance statistics. A weight factor is determined using the first business process maturity level and the second business process maturity level, the weight factor corresponding to a correlation between the first business process maturity level and the second business process maturity level. A weighted business process maturity level is calculated for the business process using the first business process maturity level and the weight factor.