Abstract: A processing system may obtain network performance data sets associated with a video communication session from a customer premises equipment, the network performance data sets including data sets for measurements of video uplink and downlink data rates. The processing system may apply at least one of the network performance data sets to at least one rule set implemented by the processing system to obtain a decision output indicative of whether an occurrence of: an uplink or downlink video freeze is detected. The processing system may detect the at least one of the uplink video freeze or the downlink video freeze in accordance with the decision output. The processing system may then perform at least one remedial action in response to the detecting of at least one of: the uplink video freeze or the downlink video freeze.

Abstract: A processing system may obtain network performance data sets associated with a video communication session from a customer premises equipment, the network performance data sets including data sets for measurements of video uplink and downlink data rates. The processing system may apply at least one of the network performance data sets to at least one rule set implemented by the processing system to obtain a decision output indicative of whether an occurrence of: an uplink or downlink video freeze is detected. The processing system may detect the at least one of the uplink video freeze or the downlink video freeze in accordance with the decision output. The processing system may then perform at least one remedial action in response to the detecting of at least one of: the uplink video freeze or the downlink video freeze.

Abstract: A device tracking service can obtain a call event data set defining call events associated with multiple UEs; obtain transit data and network topology data; identify two or more movements associated with the multiple UEs; determine if the UEs are moving in unison; and if so, publish a macrorecord to a device tracking log, the macrorecord including a count of the UEs, an average speed of the UEs, and a travel mode associated with the UEs. The operations further can include in response to a determination that the UEs are not moving in unison, updating the call event data set with information that can define a device identifier, a type of device, a travel mode, and a location associated with at least one of the UEs.

Abstract: A processing system may obtain network performance data sets associated with a video communication session from a customer premises equipment, the network performance data sets including data sets for measurements of video uplink and downlink data rates. The processing system may apply at least one of the network performance data sets to at least one rule set implemented by the processing system to obtain a decision output indicative of whether an occurrence of: an uplink or downlink video freeze is detected. The processing system may detect the at least one of the uplink video freeze or the downlink video freeze in accordance with the decision output. The processing system may then perform at least one remedial action in response to the detecting of at least one of: the uplink video freeze or the downlink video freeze.