Abstract: The present invention is directed towards providing automated workflows for the identification of a reading order from text segments extracted from a document. Ordering the text segments is based on trained natural language models. In some embodiments, the workflows are enabled to perform a method for identifying a sequence associated with a portable document. The methods includes iteratively generating a probabilistic language model, receiving the portable document, and selectively extracting features (such as but not limited to text segments) from the document. The method may generate pairs of features (or feature pair from the extracted features). The method may further generate a score for each of the pairs based on the probabilistic language model and determine an order to features based on the scores. The method may provide the extracted features in the determined order.

Abstract: At a communication server, a first computer device and a second computer device are connected to a collaborative support session configured to support audio communications, screen sharing, and control of the first computer device by the second computer device. Screen sharing video image content is converted to a text sequence with timestamps. A text log with timestamps is generated from the text sequence. Using a command-based machine learning model, a sequence of commands and associated parameters, with timestamps, are determined from the text log. Audio is analyzed to produce speech-based information with timestamps. The command sequence is time-synchronized with the speech-based information based on the timestamps of the command sequence and the timestamps of the speech-based information. A knowledge report for the collaborative support session is generated.

Abstract: The present invention is directed towards providing automated workflows for the identification of a reading order from text segments extracted from a document. Ordering the text segments is based on trained natural language models. In some embodiments, the workflows are enabled to perform a method for identifying a sequence associated with a portable document. The methods includes iteratively generating a probabilistic language model, receiving the portable document, and selectively extracting features (such as but not limited to text segments) from the document. The method may generate pairs of features (or feature pair from the extracted features). The method may further generate a score for each of the pairs based on the probabilistic language model and determine an order to features based on the scores. The method may provide the extracted features in the determined order.

Abstract: At a communication server, a first computer device and a second computer device are connected to a collaborative support session configured to support audio communications, screen sharing, and control of the first computer device by the second computer device. Screen sharing video image content is converted to a text sequence with timestamps. A text log with timestamps is generated from the text sequence. Using a command-based machine learning model, a sequence of commands and associated parameters, with timestamps, are determined from the text log. Audio is analyzed to produce speech-based information with timestamps. The command sequence is time-synchronized with the speech-based information based on the timestamps of the command sequence and the timestamps of the speech-based information. A knowledge report for the collaborative support session is generated.

Abstract: The present invention is directed towards providing automated workflows for the identification of a reading order from text segments extracted from a document. Ordering the text segments is based on trained natural language models. In some embodiments, the workflows are enabled to perform a method for identifying a sequence associated with a portable document. The methods includes iteratively generating a probabilistic language model, receiving the portable document, and selectively extracting features (such as but not limited to text segments) from the document. The method may generate pairs of features (or feature pair from the extracted features). The method may further generate a score for each of the pairs based on the probabilistic language model and determine an order to features based on the scores. The method may provide the extracted features in the determined order.

Abstract: Certain embodiments identify a correct structured reading-order sequence of text segments extracted from a file. A probabilistic language model is generated from a large text corpus to comprise observed word sequence patterns for a given language. The language model measures whether splicing together a first text segment with another continuation text segment results in a phrase that is more likely than a phrase resulting from splicing together the first text segment with other continuation text segments. Sets of text segments, which include a first set with a first text segment and a first continuation text segment as well as a second set with the first text segment and a second continuation text segment, are provided to the probabilistic model. A score indicative of a likelihood of the set providing a correct structured reading-order sequence is obtained for each set of text segments.

Abstract: The present invention is directed towards providing automated workflows for the identification of a reading order from text segments extracted from a document. Ordering the text segments is based on trained natural language models. In some embodiments, the workflows are enabled to perform a method for identifying a sequence associated with a portable document. The methods includes iteratively generating a probabilistic language model, receiving the portable document, and selectively extracting features (such as but not limited to text segments) from the document. The method may generate pairs of features (or feature pair from the extracted features). The method may further generate a score for each of the pairs based on the probabilistic language model and determine an order to features based on the scores. The method may provide the extracted features in the determined order.

Abstract: A computer implemented method and system identifies correct structured reading-order sequence of text segments that are extracted from a file structured in a portable document format. A probabilistic language model is generated from a large text corpus to comprise observed word sequence patterns for a given language. The language model measures whether splicing together a first text segment with another continuation text segment results in a phrase that is more likely than a phrase resulting from splicing together the first text segment with other continuation text segments. Sets of text segments are provided to the probabilistic model, where the sets of text segments comprise a first set including the first text segment and a first continuation text segment. A second set includes the first text segment and a second continuation text segment. A score is obtained for each set of text segments. The score is indicative of a likelihood of the set providing a correct structured reading-order sequence.