Abstract: Provided are techniques for providing personalized recommendations. One or more transactions are received from one or more customer interaction channels. The received one or more transactions are stored in an incremental data store. One or more predictive rules are generated based on the received one or more transactions and based on one or more transactions previously stored in the incremental data store. In real-time, one or more personalized recommendations specific to a user and to the received one or more transactions are generated using the one or more generated predictive rules.

Abstract: Methods and arrangements for automatically finding the dependency of a software product on other software products or components. From an install image or directory, a signature is found by deriving the same from a directory structure of the software. Further, a directory tree structure is built and an approximate sub-tree matching algorithm is applied to find commonalities across software products.

Abstract: The present invention relates to a methodology to translate exact interpretations of keyword queries into meaningful and grammatically correct plain-language queries in order to convey the meaning of these interpretations to the initiator of the search. The method includes the steps of generating at least one grammatically valid plain-language sentence interpretation for a keyword query from a generated sentence plain-language sentence clauses, wherein the grammatically valid plain-language sentence is based upon differing matching elements, and presenting at least one grammatically valid plain-language sentence interpretation for the keyword query to a keyword query system user for the user's review.

Abstract: Methods and arrangements for automatically finding the dependency of a software product on other software products or components. From an install image or directory, a signature is found by deriving the same from a directory structure of the software. Further, a directory tree structure is built and an approximate sub-tree matching algorithm is applied to find commonalties across software products.

Abstract: Product data pertaining to a plurality of products is gathered from a plurality of sources. Dependency information for the plurality of products is extracted from the product data. The dependency information is analyzed to determine dependencies for each product of the plurality of products. The dependencies for each product of the plurality of products are displayed to a user.

Abstract: Techniques for retrieval of one or more relevant multi-attribute structured objects with respect to a query are provided. The techniques include receiving a query, grouping one or more attributes of one or more objects in a database into one or more groups according to how each bears a relation to the query, and using the one or more attribute groups to produce an output of one or more relevant multi-attribute structured objects in response to the query.

Abstract: Techniques for segregating one or more logs of at least one multitasking user to derive at least one behavioral pattern of the at least one multitasking user are provided. The techniques include obtaining at least one of at least one action log, configuration information, domain knowledge, at least one task history and open task repository information, correlating the at least one of at least one action log, configuration information, domain knowledge, at least one task history and open task repository information to determine a task associated with each of one or more actions and segregate the one or more logs based on the one or more actions, and using the one or more logs that have been segregated to derive at least one behavioral pattern of the at least one multitasking user. Techniques are also provided for deriving intelligence from at least one activity log of at least one multitasking user to provide information to the at least one user.

Abstract: Techniques for segregating one or more logs of at least one multitasking user to derive at least one behavioral pattern of the at least one multitasking user are provided. The techniques include obtaining at least one of at least one action log, configuration information, domain knowledge, at least one task history and open task repository information, correlating the at least one of at least one action log, configuration information, domain knowledge, at least one task history and open task repository information to determine a task associated with each of one or more actions and segregate the one or more logs based on the one or more actions, and using the one or more logs that have been segregated to derive at least one behavioral pattern of the at least one multitasking user. Techniques are also provided for deriving intelligence from at least one activity log of at least one multitasking user to provide information to the at least one user.

Abstract: The present invention relates to a methodology to translate exact interpretations of keyword queries into meaningful and grammatically correct plain-language queries in order to convey the meaning of these interpretations to the initiator of the search. The method includes the steps of generating at least one grammatically valid plain-language sentence interpretation for a keyword query from a generated sentence plain-language sentence clauses, wherein the grammatically valid plain-language sentence is based upon differing matching elements, and presenting at least one grammatically valid plain-language sentence interpretation for the keyword query to a keyword query system user for the user's review.

Abstract: The present invention relates to a methodology to translate exact interpretations of keyword queries into meaningful and grammatically correct plain-language queries in order to convey the meaning of these interpretations to the initiator of the search. The method includes the steps of generating at least one grammatically valid plain-language sentence interpretation for a keyword query form a generated sentence is based upon differing matching elements, and presenting at least one grammatically valid plain-language sentence interpretation for the keyword query to a keyword query system user for the user's review.