Patents by Inventor Prashanl DESAI

Prashanl DESAI has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • VOICE PORTAL TO VOICE PORTAL VOIP TRANSFER
    Publication number: 20090318111
    Abstract: A method includes receiving at a voice portal a telephone call from a caller and acquiring from the caller a billing telephone number. The method also includes determining, based on the billing telephone number, that the telephone call should be transferred to a specific call center; identifying an exchange number for the specific call center; assembling a refer message based on the billing telephone number and the exchange number of the specific call center; and sending the refer message to a network device.
    Type: Application
    Filed: June 19, 2008
    Publication date: December 24, 2009
    Applicant: VERIZON DATA SERVICES LLC
    Inventors: Prashanl DESAI, Juan VASQUEZ, Mayuresh Mohan HEGDE, Parind POI