Abstract: A method of organizing images comprises using an electronic device for selecting image space type for displaying images, sorting one or more images in the selected image space type based on a filter, and sizing the one or more images based on the filter and criteria based on the selected image space type.

Abstract: A method of using reference photo setting information for taking a photo image of a current framed image comprises displaying a framed image from an image capture device of an electronic device, performing object recognition for the framed image on a display of the electronic device, identifying location information for the electronic device, presenting one or more reference images related to the framed image based on one or more of the identified location information and object recognition, selecting one of the reference images, and using photo setting information used for capturing the selected reference image for capturing the framed image.

Abstract: A method of providing contextual help guidance information for camera settings based on a current framed image comprises displaying a framed image from a camera of an electronic device, performing contextual recognition for the framed image on a display of the electronic device, identifying active camera settings and functions of the electronic device, and presenting contextual help guidance information based on the contextual recognition and active camera settings and functions.

Abstract: A method of displaying information of interest to a user on an electronic device comprises capturing an image of surrounding area via a camera, displaying the image on a display of the electronic device, identifying objects of interest in a portion of the image as points of interest (POI) to the user, obtaining POI information about the points of interest, arranging said POI information, and displaying the arranged information with augmented reality on the image for the identified objects.

Abstract: A method provides capturing video information in an electronic device. Capturing video information comprises capturing video, using a first video capture device of the electronic device, switching video capture between the first video capture device and a second video capture device of the electronic device, and continuing video capture while switching between the first video capture device and the second video capture device.

Abstract: A method for voice activated search and control comprises converting, using an electronic device, multiple first speech signals into one or more first words. The one or more first words are used for determining a first phrase contextually related to an application space. The first phrase is used for performing a first action within the application space. Multiple second speech signals are converted, using the electronic device, into one or more second words. The one or more second words are used for determining a second phrase contextually related to the application space. The second phrase is used for performing a second action that is associated with a result of the first action within the application space.

Abstract: A method of providing three-dimensional (3-D) image effects comprises capturing, using the electronic device, three or more two-dimensional (2-D) image layers for an image, stacking the three or more 2-D image layers to create a 3-D effect for the image, activating the 3-D image effect for displaying the image in 3-D, and displaying the image with a 3-D effect.

Abstract: A method for image control using magnification comprises selecting, using an electronic device, a portion of an image frame. The selected portion of the image frame is magnified. An action is performed on the magnified selected portion of the image frame for changing a feature of the selected portion of the image frame.

Abstract: A method for video image sharing and control comprises activating video communication between electronic devices. Transmission of multiple video feeds is controlled using multiple cameras from a first electronic device.

Abstract: A method of sharing image comments comprises displaying an image on a display of an electronic device, adding a comment associated with the image, selecting one or more destinations for sharing the image and the associated comment, and sharing the image and the associated comment with the one or more selected destinations.

Abstract: A device may receive a packet, determine a content identifier of the packet, identify a first processing device that has processed part of content associated with the content identifier, send the packet to the first processing device when the first processing device is identified, select a second processing device among a plurality of processing devices when the first processing device is not identified, and send the packet to the second processing device.

Abstract: Techniques for providing a gateway transfer mechanism are disclosed. In one particular exemplary embodiment, the techniques may be realized as a method, comprising identifying, at a gateway, a call to be routed to a first location, determining whether to transfer the call to a second location, in the event the call is to be transferred to the second location, transferring the call, wherein transferring the call comprises ending a process to route the call to the first location, generating transfer information for the second location, and transferring the call to the second location using the generated transfer information.

Abstract: A device may automatically place a call to a call routing device based on one of a list of numbers or addresses. The call may be forwarded by the call routing device to a call agent device. The device may also establish a session with the call agent device to which the call is forwarded by the call routing device and automatically receive, from the call agent device, a message that includes an identifier for a virtual call agent. The device may extract the identifier from the received message, compare the extracted identifier to an identifier that is associated with the call, and determine whether the call routing device correctly forwarded the call based on the comparison.

Abstract: An approach is provided for initiating a service observing session by tracking a number of concurrent service observing sessions to an automatic call distributor, and selectively restricting the number of concurrent sessions based on a predetermined restriction criterion. Each of the service observing sessions is established for a user to monitor a voice call involving an agent.

Abstract: An approach is provided for initiating a service observing session by tracking a number of concurrent service observing sessions to an automatic call distributor, and selectively restricting the number of concurrent sessions based on a predetermined restriction criterion. Each of the service observing sessions is established for a user to monitor a voice call involving an agent.

Abstract: A method includes receiving at a voice portal a telephone call from a caller and acquiring from the caller a billing telephone number. The method also includes determining, based on the billing telephone number, that the telephone call should be transferred to a specific call center; identifying an exchange number for the specific call center; assembling a refer message based on the billing telephone number and the exchange number of the specific call center; and sending the refer message to a network device.

Abstract: A method including receiving a voice call; analyzing speech in real-time to determine whether payment information is included in the voice call; omitting to record the voice call when it is determined that the voice call includes the payment information; and recording the voice call when it is determined that the voice call does not include the payment information.

Abstract: A method may include receiving session control protocol messages to establish a session between a workstation and a user device. The session control protocol messages may include context information. The context information may include a browser history associated with the user of the user device. The method may further include establishing the session between the workstation and the user device. Further, the method may include displaying information on a display for an operator of the workstation, wherein the displayed information is based on the received context information.

Abstract: A method may include receiving, from a first user device, one or more session control protocol messages to establish a session between a workstation and a second user device, wherein the one or more session control protocol messages include context information indicating a context for establishing the session and an identifier of the second user device. The method may further include establishing a session between the network device and the second user device and displaying information indicating the context information on a display for an operator of the network device.

Abstract: A device may automatically place a call to a call routing device based on one of a list of numbers or addresses. The call may be forwarded by the call routing device to a call agent device. The device may also establish a session with the call agent device to which the call is forwarded by the call routing device and automatically receive, from the call agent device, a message that includes an identifier for a virtual call agent. The device may extract the identifier from the received message, compare the extracted identifier to an identifier that is associated with the call, and determine whether the call routing device correctly forwarded the call based on the comparison.