Abstract: A high output voltage VOH level and a low output voltage VOL level parametric test system may include test circuitry coupled to output nodes of input/output (I/O) driver circuits. The test circuitry may source and sink current to the output nodes while the I/O driver circuits are in pull down and pull up states, respectively, in order to generate output voltages on the output nodes. The parametric test system may compare the output voltages with a plurality of high and low reference levels to determine ranges of the output voltages. The ranges may be used to determine whether the I/O driver circuits pass the VOH and VOL test requirements. The VOH/VOL test system may be implemented on-chip with other components of the external device, which may eliminate the need to perform other parametric testing with external test equipment.

Abstract: A method for generating business documents includes generating a primary business document from one party to a business transaction for another party to a business transaction. It is determined whether to apply a customization to the primary business document. An intermediary business document is generated responsive to determining whether to apply a customization to the primary business document for an intermediary to the business transaction.

Abstract: A method for distributing email includes receiving an email generated by a sender and addressed to a plurality of intended recipients. The generated email is stored in a designated location. A virtual email is sent to the plurality of intended recipients. The virtual email contains information for viewing the stored email from the designated location.

Abstract: Processing a user inquiry includes receiving the user inquiry from an input source. The inquiry may then be processed by a processing device to determine various inquiry factors. These factors provide an indication of the content of the inquiry, such as words associated with particular problems, the software or hardware at issue, version information, and other information. The processing device then searches a database using the inquiry factors to retrieve solution information. This solution information includes information regarding troubleshooting and fixing different problems that the user may have encountered. A solution document is generated using this solution information. Using a routing device, the solution document and the user inquiry is thereupon provided to a support assistant to provide directed support to the user.