Patents by Inventor Praveen Hegde

Praveen Hegde has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interaction management
    Patent number: 8468545
    Abstract: In a system, at least one web server provides an interface to a web-enabled application to a first computing device, with the web-enabled application and the at least one web server belonging to a first domain. An interaction routing module routes a contact event to the first computing device. At least one application server receives and responds to an Hypertext Transfer Protocol (HTTP) request for requested information related to the contact event. The HTTP request is generated by the web-enabled application. An integration module receives the HTTP request from the at least one application server and translates the HTTP request to an application programming interface call to interface with a second computing device storing the requested information in a second domain. A messaging module provides the requested data to the web-enabled application.
    Type: Grant
    Filed: August 18, 2010
    Date of Patent: June 18, 2013
    Assignee: 8x8, Inc.
    Inventors: Robert Townsend, Praveen Hegde, Sui Heung Zoe Li
  • INTERACTION MANAGEMENT
    Publication number: 20120047517
    Abstract: In a system, at least one web server provides an interface to a web-enabled application to a first computing device, with the web-enabled application and the at least one web server belonging to a first domain. An interaction routing module routes a contact event to the first computing device. At least one application server receives and responds to an Hypertext Transfer Protocol (HTTP) request for requested information related to the contact event. The HTTP request is generated by the web-enabled application. An integration module receives the HTTP request from the at least one application server and translates the HTTP request to an application programming interface call to interface with a second computing device storing the requested information in a second domain. A messaging module provides the requested data to the web-enabled application.
    Type: Application
    Filed: August 18, 2010
    Publication date: February 23, 2012
    Applicant: Contactual, Inc.
    Inventors: Robert Townsend, Praveen Hegde, Sui Heung Zoe Li