Abstract: A system of hardware and software components and methods of providing a service portal such as a legal service portal are disclosed. For clients, the system offers several advantages including allowing clients to select professionals from a pre-qualified list of professionals, to provide their personal data only once to the system, to have their cases transferred from one professional to another electronically, and the ease of quick response to inquiries and electronic billing. For the legal professionals, the advantages include customized profile pages, membership in an exclusive network of pre-qualified professionals, referral of work, the ability to automate many mundane tasks for filling out various forms with similar customer data, and the ability to safely transfer or receive cases with complete electronic records, and the ability to collaborate with other professionals on a given case.