Abstract: An embodiment may involve persistent storage containing one or more tables, wherein the tables include entries that specify automations, wherein the automations are software applications. One or more processors are configured to: receive a specification for a new automation, wherein the specification includes a frequency at which the new automation is to be executed, and expected time or resources saved per execution; generate an automation request within the tables, wherein the automation request includes the frequency and the expected time or resources saved; generate a reference from the automation request to an automation configuration item (CI) in the tables, wherein the automation CI represents a software application used to perform the new automation; cause the software application to execute at least part of the new automation and in accordance with the frequency; and measure actual time or resources saved per execution of the new automation.

Abstract: A remote network management platform may include a provider computing instance, a recipient computing instance, and a neutral computing instance including persistent storage that defines a table and fields therein, and where the neutral computing instance is configured to: (i) receive, by way of a first software interface, data from the provider computing instance, where the data is an update to a field within the table; (ii) validate that the provider computing instance is permitted to update the field; (iii) write a representation of the data to the field; (iv) receive, by way of a second software interface, a request from the recipient computing instance for the data; (v) validate that the recipient computing instance is permitted to access the field; and (vi) transmit the data as stored in the field to the recipient computing instance.

Abstract: An example embodiment involves persistent storage defining a first configuration item representing an application deployed within a network, a second configuration item representing a software program that is deployable within the network, and a relationship between the first configuration item and the second configuration item. One or more processors may be configured to: (i) receive an indication that a change has been applied to the application or has been arranged to be applied to the application; (ii) identify the relationship between the first configuration item and the second configuration item; (iii) based on the relationship between the first configuration item and the second configuration item, determine that the change can affect operation of the software program; and (iv) in response to determining that the change can affect operation of the software program, provide a notification of the change to an agent associated with the software program.

Abstract: An example embodiment involves rules related to repairing software programs, wherein the rules associate indications of software program failures with repair applications that are configured to correct the software program failures. One or more processors are configured to: (i) receive, by a predictive model, a representation of an execution history of a particular software program, wherein the predictive model has been trained on a corpus of execution histories of the software programs; (ii) generate, by the predictive model and from the execution history, a failure prediction for the particular software program; (iii) receive, by an automated repair controller application, the failure prediction from the predictive model; (iv) based on applying the rules to the failure prediction, determine, by the automated repair controller application, a repair application from the repair applications; and (v) cause, by the automated repair controller application, the repair application to be executed within the network.

Abstract: An example embodiment involves persistent storage defining a first configuration item representing an application deployed within a network, a second configuration item representing a software program that is deployable within the network, and a relationship between the first configuration item and the second configuration item. One or more processors may be configured to: (i) receive an indication that a change has been applied to the application or has been arranged to be applied to the application; (ii) identify the relationship between the first configuration item and the second configuration item; (iii) based on the relationship between the first configuration item and the second configuration item, determine that the change can affect operation of the software program; and (iv) in response to determining that the change can affect operation of the software program, provide a notification of the change to an agent associated with the software program.

Abstract: An example embodiment involves rules related to repairing software programs, wherein the rules associate indications of software program failures with repair applications that are configured to correct the software program failures. One or more processors are configured to: (i) receive, by a predictive model, a representation of an execution history of a particular software program, wherein the predictive model has been trained on a corpus of execution histories of the software programs; (ii) generate, by the predictive model and from the execution history, a failure prediction for the particular software program; (iii) receive, by an automated repair controller application, the failure prediction from the predictive model; (iv) based on applying the rules to the failure prediction, determine, by the automated repair controller application, a repair application from the repair applications; and (v) cause, by the automated repair controller application, the repair application to be executed within the network.

Abstract: An example embodiment may involve receiving, by a server device disposed within a remote network management platform, a request for a graphical representation of capabilities provided by a set of applications configured to execute on computing devices disposed within a managed network, and obtaining, by the server device, information regarding the capabilities provided by the set of applications. The embodiment may further involve transmitting, by the server device and to the client device, a representation of a graphical user interface that includes a first portion populated by representations of the capabilities with capability scores that are color-coded to represent how well their respective capabilities are serviced by the applications. The graphical user interface may also include a second portion that is configurable to display counts of the capability scores with each color coding, or a specific capability of the capabilities mapped to applications that support the specific capability.

Abstract: An example embodiment may involve receiving, by a server device disposed within a remote network management platform, a request for a graphical representation of capabilities provided by a set of applications configured to execute on computing devices disposed within a managed network, and obtaining, by the server device, information regarding the capabilities provided by the set of applications. The embodiment may further involve transmitting, by the server device and to the client device, a representation of a graphical user interface that includes a first portion populated by representations of the capabilities with capability scores that are color-coded to represent how well their respective capabilities are serviced by the applications. The graphical user interface may also include a second portion that is configurable to display counts of the capability scores with each color coding, or a specific capability of the capabilities mapped to applications that support the specific capability.

Abstract: An example embodiment may involve receiving, by a server device disposed within a remote network management platform, a request for a graphical representation of capabilities provided by a set of applications configured to execute on computing devices disposed within a managed network, and obtaining, by the server device, information regarding the capabilities provided by the set of applications. The embodiment may further involve transmitting, by the server device and to the client device, a representation of a graphical user interface that includes a first portion populated by representations of the capabilities with capability scores that are color-coded to represent how well their respective capabilities are serviced by the applications. The graphical user interface may also include a second portion that is configurable to display counts of the capability scores with each color coding, or a specific capability of the capabilities mapped to applications that support the specific capability.

Abstract: A remote network management platform may include a provider computing instance, a recipient computing instance, and a neutral computing instance including persistent storage that defines a table and fields therein, and where the neutral computing instance is configured to: (i) receive, by way of a first software interface, data from the provider computing instance, where the data is an update to a field within the table; (ii) validate that the provider computing instance is permitted to update the field; (iii) write a representation of the data to the field; (iv) receive, by way of a second software interface, a request from the recipient computing instance for the data; (v) validate that the recipient computing instance is permitted to access the field; and (vi) transmit the data as stored in the field to the recipient computing instance.

Abstract: An example embodiment may involve receiving, by a server device disposed within a remote network management platform, a request for a graphical representation of capabilities provided by a set of applications configured to execute on computing devices disposed within a managed network, and obtaining, by the server device, information regarding the capabilities provided by the set of applications. The embodiment may further involve transmitting, by the server device and to the client device, a representation of a graphical user interface that includes a first portion populated by representations of the capabilities with capability scores that are color-coded to represent how well their respective capabilities are serviced by the applications. The graphical user interface may also include a second portion that is configurable to display counts of the capability scores with each color coding, or a specific capability of the capabilities mapped to applications that support the specific capability.