Abstract: A healthcare solution system includes electronic appointment scheduling, medical inquiry session customization, patient response message customization, and broadcast messaging. The appointment scheduling allows patients to use a single front end user interface to communicate with plural medical providers who have disparate backend appointment systems, or no appointment system. The medical inquiry session customization allows medical providers to individually tailor queries and response options related to electronically solicited medical inquiries, such as an electronically requested patient history. The patient response message customization allows the provider to individually tailor responses to patient e-mail inquiries generated within the healthcare solution system. Broadcast messaging allows medical providers to target medical-related information to specific patients who may benefit from the message without compromising the confidentiality of the patients.