Abstract: Database systems and methods are provided for updating a graphical user interface (GUI) display generated by an application extension associated with a native application. A method involves a cross-platform service at a client device receiving, from the native application, a request for data associated with a record on behalf of the application extension, retrieving the data associated with the record from a data source, providing the retrieved data to the application extension, via the native application, to generate a component of the GUI display using the retrieved data, monitoring for a change to the data associated with the record, and in response to the change, retrieving updated data associated with the record from the data source and providing the updated data to the application extension via the native application to update the component of the GUI display using the updated data.

Abstract: Database systems and methods are provided for providing record data to an application extension associated with a native application at a client device. One method involves a cross-platform service at the client device receiving a plurality of requests for data for one or more records at the database system from the native application, aggregating a subset of the plurality of requests into a batched request, providing the batched request to the database system over a network, receiving a batched response to the batched request from the database system over the network, and for each request of the subset of the plurality of requests of the batched request, mapping a respective data set of the batched response to a respective request and providing the respective data set to the application extension in response to the respective request via the native application.

Abstract: Database systems and methods are provided for initiating an action at a database system by an instance of a native application at a client device coupled to the database system over a network. One method involves downloading, to a data storage element at the client device, metadata indicative of update criteria for a configuration associated with the instance of the native application from the database system over the network, monitoring, by a service associated with the native application at the client device, a context associated with the client device with respect to the update criteria, and when the context associated with the client device satisfies the update criteria, automatically providing, by the service to the database system over the network, an indication that the update criteria is satisfied to automatically initiate the action at the database system in accordance with the configuration associated with the native application.

Abstract: Database systems and methods are provided for providing record data to an application extension associated with a native application at a client device. One method involves a cross-platform service receiving, from the native application, a query for record data associated with a record at a database system on behalf of the application extension, determining a data source for retrieving the record data based at least in part on a configuration of the native application, converting the query into a transformed query having a different format associated with the identified data source, retrieving the record data from the identified data source using the transformed query, and providing the record data to the application extension via the native application, wherein the application extension is configurable to generate a component of a graphical user interface display using the record data.

Abstract: Database systems and methods are provided for providing data from a database system to a native application at a client device. Metadata indicative of a subset of data fields associated with a configuration of a graphical user interface display is downloaded to a data storage element at the client device. Thereafter, a cross-platform service at the client device receives a request for data associated with a record at the database system from the native application, requests, based on the metadata maintained in the data storage element at the client device, the subset of data fields associated with the record from the database system over the network, and provides the retrieved subset of data fields to the native application to generate the graphical user interface display in accordance with the configuration using the retrieved subset of data fields.

Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.

Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.

Abstract: Some implementations of the disclosed systems, apparatus, methods and computer program products provide for shipping management of serialized products. In various embodiments, a product transfer record may be created to track the movement of a group of serialized items of a product from one location to another. A product transfer state may be provided for each of the serialized products within the transfer record. The product transfer state may then be updated to match the status of the transfer of the serialized item.

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for handling multiple overflows of content during pagination of a web document. A first tree representing a web document is obtained. A first page element including one or more elements of the first tree is generated, where the elements include a first Document Object Model (DOM) element. Coordinates of the first DOM element within the first page element are calculated. A first context associated with the first DOM element is pushed onto a context stack. An overflow of the first DOM element is detected in relation to the first page element based, at least in part, on the coordinates. Responsive to detecting the overflow, the context stack is added to an overflow list and the first page element is modified such that the first DOM element or portion thereof is removed from the first page element.

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for performing a decision-based multi-stage report generation process. Execution of a set of computer-readable instructions configurable to generate a report is initiated. During execution of a first subset of the set of computer-readable instructions associated with a first stage of report generation, at least a first template is applied. A result of the first stage of report generation is ascertained. It is determined whether the first stage of report generation is successfully completed based, at least in part, on application of a first condition to the result of the first stage of report generation. A first indicator of a data structure associated with the set of computer-readable instructions is updated such that the first indicator indicates whether the first stage of report generation is successfully completed.

Abstract: A computing platform is configurable to cause identifying a first data object type of a computing platform, the first data object type identifying first data objects being included in a data model of an application, and identifying a second data object type of the computing platform, the second data object type identifying second data objects included in the data model, and the identifying of the second data object type defining a relationship between the second data object type and the first data object type. The computing platform is also configurable to cause generating a filter rule associated with the second data object type, the filter rule defining which of the plurality of second data objects may be associated with the plurality of first data objects, the filter rule being defined based, at least in part, on at least some of a plurality of attributes of the second data object type.

Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.

Abstract: Described herein are systems, apparatus, methods and computer program products configured to provide tracking and/or status updates for on-site service personnel. Geofences may be utilized to provide for automated updates to a customer. Additionally, tracking links and other communications may be provided to the customer to allow for improved communications with on-site service personnel.

Abstract: Systems, methods, and apparatuses for implementing authentication of a user login to an external website from a community in a cloud based computing environment. An exemplary system having at least a processor and a memory therein includes means for identifying a first domain where a user is to be allowed to login to an external web page hosted thereon, and means for connecting the external web page with a community of a cloud computing environment hosted on a second domain different than the identified first domain, the connecting means handling how the connected community authenticates the user when the user logs into the external web page and providing one of a plurality of login experiences for the user based on conditions determined at run time.

Abstract: Systems, methods, and apparatuses for implementing tenant-to-tenant failover in a multi-tenant could computing environment. An exemplary system having at least a processor and a memory therein includes means for identifying a first one of a plurality of tenants in a multi-tenant cloud computing system as a primary tenant for providing a function, identifying a second one of the plurality of tenants in the multi-tenant cloud computing system as a secondary tenant for providing the function should the primary tenant become unavailable, providing the function in the multi-tenant cloud computing system via the primary tenant when the primary tenant is available, and switching to providing the function in the multi-tenant cloud computing environment via the secondary tenant when the primary tenant is unavailable and the secondary tenant is available.

Abstract: Systems and methods are provided for intelligent priming of mobile devices for the representatives of an organization who make service calls or client visits. With intelligent priming, in some embodiments, the systems and methods analyze each potential service appointment or customer/client visit separately, identify a potential set of information most relevant for the appointment or visit, and download the same to the representatives' mobile device. This reduces the time required and amount of information for priming. In some embodiments, the intelligent priming systems and methods can also notify representatives of when they should prime or download, generate recommendations for the information to be primed or downloaded, and provide an indicator to the representative regarding the status of priming or download.

Abstract: Systems, methods, and apparatuses for implementing authentication of a user login to an external website from a community in a cloud based computing environment. An exemplary system having at least a processor and a memory therein includes means for identifying a first domain where a user is to be allowed to login to an external web page hosted thereon, and means for connecting the external web page with a community of a cloud computing environment hosted on a second domain different than the identified first domain, the connecting means handling how the connected community authenticates the user when the user logs into the external web page and providing one of a plurality of login experiences for the user based on conditions determined at run time.

Abstract: Systems, methods, and apparatuses for implementing tenant-to-tenant failover in a multi-tenant could computing environment. An exemplary system having at least a processor and a memory therein includes means for identifying a first one of a plurality of tenants in a multi-tenant cloud computing system as a primary tenant for providing a function, identifying a second one of the plurality of tenants in the multi-tenant cloud computing system as a secondary tenant for providing the function should the primary tenant become unavailable, providing the function in the multi-tenant cloud computing system via the primary tenant when the primary tenant is available, and switching to providing the function in the multi-tenant cloud computing environment via the secondary tenant when the primary tenant is unavailable and the secondary tenant is available.