Patents by Inventor Purushottam Amradkar
Purushottam Amradkar has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11438214Abstract: A computing system and method for remote monitoring and forecasting of performance of a managed network is disclosed. The computing system may be disposed within a remote network management platform and be configured for monitoring respective performance of each of a plurality of network entities of the managed network. For each network entity, an alert may be issued in response to determining that the monitored respective performance is below a respective threshold performance level. Based on analysis of a group of alerts, a likelihood may be determined that a different alert will be issued for the monitored performance of a particular network entity of the plurality for which no respective alert has yet been issued. In response to the likelihood exceeding a threshold, an alert prediction for the performance of the particular network entity may be issued together with a score corresponding to the likelihood.Type: GrantFiled: October 27, 2020Date of Patent: September 6, 2022Assignee: ServiceNow, Inc.Inventors: Kanwaldeep Dang, Purushottam Amradkar, Stephen Scott Tucker, Qingbin Li
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Publication number: 20220278898Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: ApplicationFiled: May 16, 2022Publication date: September 1, 2022Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Patent number: 11336524Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: GrantFiled: August 17, 2021Date of Patent: May 17, 2022Assignee: ServiceNow, Inc.Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Publication number: 20210377118Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: ApplicationFiled: August 17, 2021Publication date: December 2, 2021Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Patent number: 11108635Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: GrantFiled: August 10, 2020Date of Patent: August 31, 2021Assignee: ServiceNow, Inc.Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Patent number: 11100084Abstract: A system, method, and non-transitory computer-readable storage medium are provided for configuration management identification rule testing. The system includes a processor and a memory. The memory includes instructions executable by the processor to identify, using an identification rule, criterion attributes corresponding to a selected configuration item class and to identify, using the identification rule, a container level associated with the selected configuration item class. The memory further includes instructions executable by the processor to identify container level criterion attributes corresponding to the container level and to receive respective values associated with at least one of the criterion attributes and at least one of the container level criterion attributes.Type: GrantFiled: May 5, 2017Date of Patent: August 24, 2021Assignee: ServiceNow, Inc.Inventors: Madhavi Puvvada, Manish Gupta, Nikhil Lakshman, Purushottam Amradkar
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Publication number: 20210044474Abstract: A computing system and method for remote monitoring and forecasting of performance of a managed network is disclosed. The computing system may be disposed within a remote network management platform and be configured for monitoring respective performance of each of a plurality of network entities of the managed network. For each network entity, an alert may be issued in response to determining that the monitored respective performance is below a respective threshold performance level. Based on analysis of a group of alerts, a likelihood may be determined that a different alert will be issued for the monitored performance of a particular network entity of the plurality for which no respective alert has yet been issued. In response to the likelihood exceeding a threshold, an alert prediction for the performance of the particular network entity may be issued together with a score corresponding to the likelihood.Type: ApplicationFiled: October 27, 2020Publication date: February 11, 2021Inventors: Kanwaldeep Dang, Purushottam Amradkar, Stephen Scott Tucker, Qingbin Li
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Publication number: 20200374195Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: ApplicationFiled: August 10, 2020Publication date: November 26, 2020Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Patent number: 10826757Abstract: A computing system and method for remote monitoring and forecasting of performance of a managed network is disclosed. The computing system may be disposed within a remote network management platform and be configured for monitoring respective performance of each of a plurality of network entities of the managed network. For each network entity, an alert may be issued in response to determining that the monitored respective performance is below a respective threshold performance level. Based on analysis of a group of alerts, a likelihood may be determined that a different alert will be issued for the monitored performance of a particular network entity of the plurality for which no respective alert has yet been issued. In response to the likelihood exceeding a threshold, an alert prediction for the performance of the particular network entity may be issued together with a score corresponding to the likelihood.Type: GrantFiled: July 16, 2019Date of Patent: November 3, 2020Assignee: ServiceNow, Inc.Inventors: Kanwaldeep Dang, Purushottam Amradkar, Stephen Scott Tucker, Qingbin Li
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Patent number: 10742504Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: GrantFiled: May 20, 2019Date of Patent: August 11, 2020Assignee: ServiceNow, Inc.Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Patent number: 10684987Abstract: Systems and methods for the identification and reconciliation of network resource information are herein disclosed. In an implementation, a system includes instructions stored in memory for processing a request received from a data source to update a record of a network resource by receiving data relating to an attribute of a network resource of a computer network from a first data source, wherein the network resource is associated with a configuration item of a configuration management database, the configuration item including data relating to the attribute from a second source; determining that the first data source is authoritative for the attribute based on a priority of the first data source, a priority of the second data source, and a staleness period of the second data source; and processing the request by updating the attribute based on the data.Type: GrantFiled: January 3, 2019Date of Patent: June 16, 2020Assignee: ServiceNow, Inc.Inventors: Davide Massarenti, Madhavi Puvvada, Chinna Babu Polinati, Manish Gupta, Purushottam Amradkar, Hongbin Lin
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Publication number: 20200084086Abstract: An apparatus for grouping alerts generated by automated monitoring of at least an operating condition of a machine, represented as a configuration item in a configuration management database, in a computer network. A first event pattern is identified based on configuration items associated with an alert avalanche identified from received historical alert data stored in memory. A second event pattern is identified based on co-occurrences of configuration item pairs in the historical alert data and on at least one conditional probability parameter. At least one alert group is determined by comparing at least one configuration item associated with a current alert to the plurality of configuration items of the first event pattern and of the second event pattern stored in memory. A graphical display region for displaying the alert group is generated.Type: ApplicationFiled: September 18, 2019Publication date: March 12, 2020Inventors: Sachin Gupta, Scott Tucker, James Crotinger, Kanwaldeep Kaur Dang, Eugen Ardeleanu, Purushottam Amradkar, Chinna Babu Polinati
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Publication number: 20200014583Abstract: A computing system and method for remote monitoring and forecasting of performance of a managed network is disclosed. The computing system may be disposed within a remote network management platform and be configured for monitoring respective performance of each of a plurality of network entities of the managed network. For each network entity, an alert may be issued in response to determining that the monitored respective performance is below a respective threshold performance level. Based on analysis of a group of alerts, a likelihood may be determined that a different alert will be issued for the monitored performance of a particular network entity of the plurality for which no respective alert has yet been issued. In response to the likelihood exceeding a threshold, an alert prediction for the performance of the particular network entity may be issued together with a score corresponding to the likelihood.Type: ApplicationFiled: July 16, 2019Publication date: January 9, 2020Inventors: Kanwaldeep Dang, Purushottam Amradkar, Stephen Scott Tucker, Qingbin Li
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Publication number: 20190342169Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: ApplicationFiled: May 20, 2019Publication date: November 7, 2019Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Patent number: 10469309Abstract: An apparatus for grouping alerts generated by automated monitoring of at least an operating condition of a machine, represented as a configuration item in a configuration management database, in a computer network. A first event pattern is identified based on configuration items associated with an alert avalanche identified from received historical alert data stored in memory. A second event pattern is identified based on co-occurrences of configuration item pairs in the historical alert data and on at least one conditional probability parameter. At least one alert group is determined by comparing at least one configuration item associated with a current alert to the plurality of configuration items of the first event pattern and of the second event pattern stored in memory. A graphical display region for displaying the alert group is generated.Type: GrantFiled: April 28, 2016Date of Patent: November 5, 2019Assignee: ServiceNow, Inc.Inventors: Sachin Gupta, Scott Tucker, James Crotinger, Kanwaldeep Kaur Dang, Eugen Ardeleanu, Purushottam Amradkar, Chinna Babu Polinati
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Patent number: 10355913Abstract: A computing system and method for remote monitoring and forecasting of performance of a managed network is disclosed. The computing system may be disposed within a remote network management platform and be configured for monitoring respective performance of each of a plurality of network entities of the managed network. For each network entity, an alert may be issued in response to determining that the monitored respective performance is below a respective threshold performance level. Based on analysis of a group of alerts, a likelihood may be determined that a different alert will be issued for the monitored performance of a particular network entity of the plurality for which no respective alert has yet been issued. In response to the likelihood exceeding a threshold, an alert prediction for the performance of the particular network entity may be issued together with a score corresponding to the likelihood.Type: GrantFiled: May 4, 2017Date of Patent: July 16, 2019Assignee: ServiceNow, Inc.Inventors: Kanwaldeep Dang, Purushottam Amradkar, Stephen Scott Tucker, Qingbin Li
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Publication number: 20190213170Abstract: Systems and methods for the identification and reconciliation of network resource information are herein disclosed. In an implementation, a system includes instructions stored in memory for processing a request received from a data source to update a record of a network resource by receiving data relating to an attribute of a network resource of a computer network from a first data source, wherein the network resource is associated with a configuration item of a configuration management database, the configuration item including data relating to the attribute from a second source; determining that the first data source is authoritative for the attribute based on a priority of the first data source, a priority of the second data source, and a staleness period of the second data source; and processing the request by updating the attribute based on the data.Type: ApplicationFiled: January 3, 2019Publication date: July 11, 2019Inventors: Davide Massarenti, Madhavi Puvvada, Chinna Babu Polinati, Manish Gupta, Purushottam Amradkar, Hongbin Lin
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Patent number: 10320611Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: GrantFiled: February 6, 2018Date of Patent: June 11, 2019Assignee: SERVICENOW, INC.Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio Castro Cisneros, Viral Shah
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Publication number: 20190104020Abstract: A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.Type: ApplicationFiled: February 6, 2018Publication date: April 4, 2019Inventors: Vivian Tero, Chinna Polinati, Madhavi Puvvada, Purushottam Amradkar, Manish Gupta, Brandon Trudel, Guarav Yakhmi, Jesus Antonio CASTRO Cisneros, Viral Shah
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Patent number: 10176241Abstract: Systems and methods for the identification and reconciliation of network resource information are herein disclosed. In an implementation, a system includes instructions stored in memory for processing a request received from a data source to update a record of a network resource by receiving data relating to an attribute of a network resource of a computer network from a first data source, wherein the network resource is associated with a configuration item of a configuration management database, the configuration item including data relating to the attribute from a second source; determining that the first data source is authoritative for the attribute based on a priority of the first data source, a priority of the second data source, and a staleness period of the second data source; and processing the request by updating the attribute based on the data.Type: GrantFiled: April 25, 2017Date of Patent: January 8, 2019Assignee: ServiceNow, Inc.Inventors: Davide Massarenti, Madhavi Puvvada, Chinna Babu Polinati, Manish Gupta, Purushottam Amradkar, Hongbin Lin