Patents by Inventor Purwa Rathi

Purwa Rathi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11113890
    Abstract: The present invention relates to an artificial intelligence based system and method for moderating interaction between interacting users. The attempt is to improve emotional intelligence of users so that a seasoned response and reaction is observed during interaction, even if situations of conflict arise. The disclosure, thus, provides for a mixed reality glass powered assistant that displays the moderated expressions of a customer to the service provider. For the same, the analytical engine upon determining the negative emotions of customer, transforms the image of customer and adds smile to his face, which is presented to the service provider via a mixed reality glass so that he responds back to the customer in a positive manner.
    Type: Grant
    Filed: January 16, 2020
    Date of Patent: September 7, 2021
    Assignee: COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT. LTD.
    Inventors: Rajkumar Joseph, Safuvan Puthan Peedika, Arun Muthuraj Vedamanickam, Rajagopal Appakutty, Purwa Rathi
  • Publication number: 20210134062
    Abstract: The present invention relates to an artificial intelligence based system and method for moderating interaction between interacting users. The attempt is to improve emotional intelligence of users so that a seasoned response and reaction is observed during interaction, even if situations of conflict arise. The disclosure, thus, provides for a mixed reality glass powered assistant that displays the moderated expressions of a customer to the service provider. For the same, the analytical engine upon determining the negative emotions of customer, transforms the image of customer and adds smile to his face, which is presented to the service provider via a mixed reality glass so that he responds back to the customer in a positive manner.
    Type: Application
    Filed: January 16, 2020
    Publication date: May 6, 2021
    Inventors: Rajkumar Joseph, Safuvan Puthan Peedika, Arun Muthuraj Vedamanickam, Rajgopal Appakutty, Purwa Rathi