Patents by Inventor R. Eddie Glascoe, Jr.

R. Eddie Glascoe, Jr. has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and systems for performing special service maintenance and Installation operations in a telecommunications system
    Publication number: 20100074416
    Abstract: Methods, systems, and products are disclosed for selecting cable pairs. Data is received describing existing communications equipment being used in connection with a service at a customer service location. An assignment is retrieved for a cable pair associated with the customer service location. Replacement cable pairs are requested to replace the assigned cable pair. At least one alternate cable pair is received that is available to provide the service at the customer service location.
    Type: Application
    Filed: August 21, 2009
    Publication date: March 25, 2010
    Inventors: Steven G. Smith, Robert H. Willis, JR., James R. Miller, James R. McCracken, Ralph J. Mills, R. Eddie Glascoe, JR.
  • Methods and systems for performing special service maintenance and installation operations in a telecommunications system
    Patent number: 7596214
    Abstract: Methods and systems are provided for processing data in association with an operation performed by a technician at a customer service location in a telecommunications system. In one embodiment, the method includes transmitting data related to at least one piece of existing telecommunications equipment being used in connection with the special service at the customer service location; communicating at least one alternative candidate for the existing telecommunications equipment through at least one graphical user interface to the technician at the customer service location; and, generating change data including at least one new candidate selected from a group of the alternative candidates for replacement of the existing telecommunications equipment at the customer service location. Computer-readable media embodiments of the present methods are also provided.
    Type: Grant
    Filed: May 29, 2007
    Date of Patent: September 29, 2009
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Steven G. Smith, Robert H. Willis, Jr., James R. Miller, James R. McCracken, Ralph J. Mills, R. Eddie Glascoe, Jr.
  • Methods and systems for performing special service maintenance and installation operations in a telecommunications system
    Patent number: 7224787
    Abstract: Methods and systems are provided for processing data in association with an operation performed by a technician at a customer service location in a telecommunications system. In one embodiment, the method includes transmitting data related to at least one piece of existing telecommunications equipment being used in connection with the special service at the customer service location; communicating at least one alternative candidate for the existing telecommunications equipment through at least one graphical user interface to the technician at the customer service location; and, generating change data including at least one new candidate selected from a group of the alternative candidates for replacement of the existing telecommunications equipment at the customer service location. Computer-readable media embodiments of the present methods are also provided.
    Type: Grant
    Filed: September 18, 2002
    Date of Patent: May 29, 2007
    Assignee: BellSouth Intelllectual Property Corporation
    Inventors: Steven G. Smith, Robert H. Willis, Jr., James R. Miller, James R. McCracken, Ralph J. Mills, R. Eddie Glascoe, Jr.