Patents by Inventor Rachel Zuraw

Rachel Zuraw has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer activity score
    Patent number: 11093950
    Abstract: Aspects of the subject technology relate to methods and systems for calculating a customer activity score (CAS). In some aspects, a method of the subject technology includes steps including aggregating behavior information for each of a plurality of utility customers, the behavior information including historic consumption data for at least one consumable resource, and calculating, and using the behavior information, a customer activity score (CAS) for one or more of the utility customers. In some aspects, the method can also include steps for generating customer content for at least one of utility customers based on a corresponding CAS value. In some aspects, systems and computer-readable media are provided.
    Type: Grant
    Filed: July 7, 2015
    Date of Patent: August 17, 2021
    Assignee: OPower, Inc.
    Inventors: Nancy Hersh, Daniel Bloomfield Ramagem, Suryaveer Lodha, Lawrence Han, Rachel Zuraw, Kristy Mayer
  • CUSTOMER ACTIVITY SCORE
    Publication number: 20160224987
    Abstract: Aspects of the subject technology relate to methods and systems for calculating a customer activity score (CAS). In some aspects, a method of the subject technology includes steps including aggregating behavior information for each of a plurality of utility customers, the behavior information including historic consumption data for at least one consumable resource, and calculating, and using the behavior information, a customer activity score (CAS) for one or more of the utility customers. In some aspects, the method can also include steps for generating customer content for at least one of utility customers based on a corresponding CAS value. In some aspects, systems and computer-readable media are provided.
    Type: Application
    Filed: July 7, 2015
    Publication date: August 4, 2016
    Inventors: Nancy Hersh, Daniel Bloomfield Ramagem, Suryaveer Lodha, Lawrence Han, Rachel Zuraw, Kristy Mayer