Abstract: Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for ontology based resource provisioning and management for services. For example, such an ontology based approach can be utilized in conjunction with a business support system which may be employed in conjunction with a cloud computing environment.

Abstract: Techniques for model-based analysis of a data center. A method includes creating a metamodel based on domain knowledge to represent a type of object and/or relationship of a data center, using static and dynamic configuration and data analysis techniques to discover topology of elements of the data center and represent the topology as a model that is an instance of the metamodel, extending the metamodel, using the model to perform analysis of the data center in connection with a specified task, leveraging domain knowledge represented in nodes of the extended metamodel to guide the analysis in terms of determining guidelines to apply to each node and determining relationships to traverse to continue the analysis, extending the domain knowledge by updating the extended metamodel upon discovery of additional knowledge for use in improving analysis tasks, and extending the model on-demand using dynamic analysis techniques upon detection of multiple analysis failures.

Abstract: A method, system, and computer program product are disclosed for merging search results. In one embodiment, the method comprises identifying a query, splitting the query into sub-queries, and calculating information content for each of the sub-queries. This method also comprises executing each of the sub-queries to obtain a plurality of search results, and combining the search results based on the information content calculated for the sub-queries. In an embodiment, the execution of each of the sub-queries includes identifying a multitude of search results for at least one of the sub-queries; and the combining includes grouping said multitude of search results into a plurality of clusters, and computing a relevance score for each of said clusters. In the embodiment the combining further includes merging the clusters based on the relevance scores computed for the clusters as well as the information content calculated for the sub-queries.

Abstract: A method, system, and computer program product are disclosed for merging search results. In one embodiment, the method comprises identifying a query, splitting the query into sub-queries, and calculating information content for each of the sub-queries. This method also comprises executing each of the sub-queries to obtain a plurality of search results, and combining the search results based on the information content calculated for the sub-queries. In an embodiment, the execution of each of the sub-queries includes identifying a multitude of search results for at least one of the sub-queries; and the combining includes grouping said multitude of search results into a plurality of clusters, and computing a relevance score for each of said clusters. In the embodiment the combining further includes merging the clusters based on the relevance scores computed for the clusters as well as the information content calculated for the sub-queries.

Abstract: Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for ontology based resource provisioning and management for services. For example, such an ontology based approach can be utilized in conjunction with a business support system which may be employed in conjunction with a cloud computing environment.

Abstract: Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for ontology based resource provisioning and management for services. For example, such an ontology based approach can be utilized in conjunction with a business support system which may be employed in conjunction with a cloud computing environment.

Abstract: A system and computer program product for automatically generating one or more rules during IT transformation for configuring one or more firewall interfaces in a post-transformation target environment include obtaining at least one communication pattern occurring in a pre-transformation source environment, and automatically generating one or more vendor-neutral rules for one or more intended firewall interfaces in a post-transformation target environment based on the at least one communication pattern occurring in the source environment and based on information derived from the target environment.

Abstract: A method, system and computer program product are disclosed for searching for data. In one embodiment, the invention provides a method comprising identifying a query and a search scope including a set of specified entities; and for each of these entities, estimating a number of documents that would be identified in a search through the entity to answer the query. On the basis of this estimating, a subset of the entities is formed. The query and this subset of entities are sent to a search engine to search the subset of entities to answer the query. In one embodiment, the estimating includes collecting statistical information from queries to build up a historical cache using heuristics or machine learning techniques, wherein the query includes a key word and a scope, and the historical cache contains a maximum number of returned results for an entity given the queries executed.

Abstract: Techniques for model-based analysis of a data center. A method includes creating a metamodel based on domain knowledge to represent a type of object and/or relationship of a data center, using static and dynamic configuration and data analysis techniques to discover topology of elements of the data center and represent the topology as a model that is an instance of the metamodel, extending the metamodel, using the model to perform analysis of the data center in connection with a specified task, leveraging domain knowledge represented in nodes of the extended metamodel to guide the analysis in terms of determining guidelines to apply to each node and determining relationships to traverse to continue the analysis, extending the domain knowledge by updating the extended metamodel upon discovery of additional knowledge for use in improving analysis tasks, and extending the model on-demand using dynamic analysis techniques upon detection of multiple analysis failures.

Abstract: Techniques for model-based analysis of a data center. A method includes creating a metamodel based on domain knowledge to represent a type of object and/or relationship of a data center, using static and dynamic configuration and data analysis techniques to discover topology of elements of the data center and represent the topology as a model that is an instance of the metamodel, using the model to perform analysis of the data center in connection with a specified task, leveraging domain knowledge represented in nodes of the metamodel to guide the analysis in terms of determining guidelines to apply to each node and determining relationships to traverse to continue the analysis, extending the domain knowledge by updating the metamodel upon discovery of additional knowledge for use in improving analysis tasks, and extending the model on-demand using dynamic analysis techniques upon detection of multiple analysis failures.

Abstract: Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for implementing an extensible support system for multiple service offerings. For example, such a support system can be a business support system which may be employed in conjunction with a cloud computing environment.

Abstract: A mechanism is provided for handling incidents occurring in a managed environment. An incident is detected in a resource in the managed environment. A set of incident handling actions are identified based on incident handling rules for an incident type of the incident. From the set of incident handling actions, one incident handling action is identified to be executed based on a set of impact indicators associated with the set of incident handling rules. The identified incident handling action is then executed to address the failure of the resource.

Abstract: A mechanism is provided for handling incidents occurring in a managed environment. An incident is detected in a resource in the managed environment. A set of incident handling actions are identified based on incident handling rules for an incident type of the incident. From the set of incident handling actions, one incident handling action is identified to be executed based on a set of impact indicators associated with the set of incident handling rules. The identified incident handling action is then executed to address the failure of the resource.

Abstract: Techniques for automatically generating one or more rules during IT transformation for configuring one or more firewall interfaces in a post-transformation target environment. A method includes obtaining at least one communication pattern occurring in a pre-transformation source environment, and automatically generating one or more vendor-neutral rules for one or more intended firewall interfaces in a post-transformation target environment based on the at least one communication pattern occurring in the source environment and based on information derived from the target environment.

Abstract: Techniques are disclosed for integration, provisioning and management of entities and processes in a computing system such as, by way of example only, business entities and business processes. In particular, techniques are disclosed for implementing an extensible support system for multiple service offerings. For example, such a support system can be a business support system which may be employed in conjunction with a cloud computing environment.

Abstract: A method, system and computer program product are disclosed for searching for data. In one embodiment, the invention provides a method comprising identifying a query and a search scope including a set of specified entities; and for each of these entities, estimating a number of documents that would be identified in a search through the entity to answer the query. On the basis of this estimating, a subset of the entities is formed. The query and this subset of entities are sent to a search engine to search the subset of entities to answer the query. In one embodiment, the estimating includes collecting statistical information from queries to build up a historical cache using heuristics or machine learning techniques, wherein the query includes a key word and a scope, and the historical cache contains a maximum number of returned results for an entity given the queries executed.

Abstract: A system and an article of manufacture for automatically determining configuration completeness during information technology (IT) transformation from a pre-transformation source environment to a post-transformation target environment include obtaining a record of each of multiple data flows in a source environment, transforming each data flow in the source environment to a transformed data flow that corresponds to a target environment, and automatically determining that each of the transformed data flows is covered by a firewall configuration of one or more interfaces in the target environment.

Abstract: A method, an apparatus and an article of manufacture for detecting an event storm in a networked environment. The method includes receiving a plurality of events via a plurality of probes in a networked environment, each of the plurality of probes monitoring a monitored information technology (IT) element, aggregating the plurality of events received into an event set, and correlating the plurality of events in the event set to determine whether the plurality of events are part of an event storm by determining if the plurality of events in the event set meet one or more event storm criteria.

Abstract: A method, system and computer program product are disclosed for searching for data. In one embodiment, the invention provides a method comprising identifying a query and a search scope including a set of specified entities; and for each of these entities, estimating a number of documents that would be identified in a search through the entity to answer the query. On the basis of this estimating, a subset of the entities is formed. The query and this subset of entities are sent to a search engine to search the subset of entities to answer the query. In one embodiment, the estimating includes collecting statistical information from queries to build up a historical cache using heuristics or machine learning techniques, wherein the query includes a key word and a scope, and the historical cache contains a maximum number of returned results for an entity given the queries executed.

Abstract: A method, an apparatus and an article of manufacture for remediating overload in an over-committed computing environment. The method includes measuring resource usage of each of multiple virtual machines on each of at least one hypervisor in a computing environment, upon detection of a resource overload on one of the at least one hypervisor, determining at least one operation that is to be taken for at least one of the multiple virtual machines on the hypervisor to remediate resource overload while increasing values of running virtual machines, and sending a command to the hypervisor to issue the at least one operation.