Abstract: Techniques and constructs to facilitate spelling correction of email queries can leverage features of email data to obtain candidate corrections particular to the email data being queried. The constructs may enable accurate spelling correction of email queries across languages and domains based on, for example, one or more of a language model such as a bigram language model and/or a normalized token IDF based language model, a translation model such as an edit distance translation model and/or a fuzzy match translation model, content-based features, and/or contextual features. Content-based features can include features associated with the subject line of emails, content including identified phrases, contacts, and/or the number of candidate emails returned. Contextual features can include a time window of subject match and/or contact match, a frequency of emails received from a contact, and/or device characteristics.

Abstract: Techniques and constructs to facilitate spelling correction of email queries can leverage features of email data to obtain candidate corrections particular to the email data being queried. The constructs may enable accurate spelling correction of email queries across languages and domains based on, for example, one or more of a language model such as a bigram language model and/or a normalized token IDF based language model, a translation model such as an edit distance translation model and/or a fuzzy match translation model, content-based features, and/or contextual features. Content-based features can include features associated with the subject line of emails, content including identified phrases, contacts, and/or the number of candidate emails returned. Contextual features can include a time window of subject match and/or contact match, a frequency of emails received from a contact, and/or device characteristics.

Abstract: A method, apparatus, architecture and computer program product for populating a service request is disclosed. A service request is modeled to determine the steps involved. The data is missing from a service request for each step of the request is assessed. The data sources for the modeled request are identified. The relevant data is extracted from the identified data sources. The service request is populated with the extracted data. A service request is executed by executing at least one process step acting on the populated service request.

Abstract: A method, apparatus, architecture and computer program product for populating a service request is disclosed. A service request is modeled to determine the steps involved. The data is missing from a service request for each step of the request is assessed. The data sources for the modeled request are identified. The relevant data is extracted from the identified data sources. The service request is populated with the extracted data. A service request is executed by executing at least one process step acting on the populated service request.