Abstract: Systems and methods for generating and implementing monitoring solutions for a computing-based infrastructure are described. In one implementation, at least one monitoring objective is obtained, wherein the monitoring objectives are based on service related requirements associated with one or more computing systems within the computing-based infrastructure. Once the monitoring objectives are obtained, a plurality of monitoring elements are received, wherein the monitoring elements include attributes associated with the one or more systems. Based on the monitoring objectives and the monitoring elements, a monitoring solution is generated.

Abstract: Systems and methods for configuring and executing services are disclosed. A plurality of services and a plurality of technology services are configured based on information stored in a knowledge repository. The plurality of services and the plurality of technology services correspond to a plurality of messages. The service is configured for a technology service. The configuration comprises transformation, validation and operation data, a service adapter and tools associated with each service and a plurality of operations to be performed by the tools corresponding to each service. Based on the configuration, a first service and a first operation identified corresponding to a first message. The first message is routed to the first service identified and the first operation is performed by invoking a first tool. After performing the operation, a second message is sent to identify the second service.

Abstract: Disclosed is method and system for converting text used to perform an operation to reusable actionable knowledge form. Procedural knowledge available in run books is converted into reusable actionable knowledge form. The method comprises structuring the text by performing merging, grouping, editing, removing statements and marking statements present in structured text into action segments, predicates, and comments, by parsing technique and rule based reasoning. Predicate comprise conditions, action segment comprise actionable statements executed upon fulfilling conditions. Actionable statement is used to perform a task of the operation.

Abstract: The present subject matter relates to providing automated units for infrastructure support. In an example, an operation log having information pertaining to actions performed to resolve a ticket, may be filtered based on filtering attributes. The filtering attributes may aid in selection of content relevant for identifying an automatable unit from the operation log. The automatable unit may be one of a standard operator unit and a control flow unit. The content may be further analyzed to generate the automatable unit. The content may be analyzed using one of a sequence mining technique and a graph mining technique. Further, the automatable unit may be provided in a support service knowledgebase accessible by the users for dynamically resolving tickets similar to the ticket.

Abstract: The present disclosure relates to system(s) and method(s) to provide compliance as a service for one or more organization. The system further facilitates identifying one or more causes involved to provide compliance as a service by analysing compliance documents. The system and method also provides conversion of clauses into appropriate controls. The system and method also assists in defining control that can perform a specific task on a system. The system and method further provides mapping of compliance using control.

Abstract: System(s) and method(s) for facilitating design configuration of data center to provide management of the data center is disclosed. Input parameters providing design and operational requirements are received. Based on the input parameters, objectives are determined. The objectives refer to one or more technical requirements with respect to plurality of phases associated with the life cycle of the data center. The objectives are then used to create a generic configuration with respect to one or more services associated with the life cycle. The generic configuration is mapped with a predefined set of configuration stored in a knowledge repository in order to obtain a technology specific format. The generic configuration is further used to design a tool specific configuration to provide management of each phase of the life cycle of the data center.

Abstract: Systems and methods for generating and implementing monitoring solutions for a computing-based infrastructure are described. In one implementation, at least one monitoring objective is obtained, wherein the monitoring objectives are based on service related requirements associated with one or more computing systems within the computing-based infrastructure. Once the monitoring objectives are obtained, a plurality of monitoring elements are received, wherein the monitoring elements include attributes associated with the one or more systems. Based on the monitoring objectives and the monitoring elements, a monitoring solution is generated.

Abstract: Described herein, is a method for user segmentation for cost-based deployment of enterprise infrastructure. According to an implementation, for each of the users, a user fingerprint (UFP) score set comprising rating scores that quantify levels of enterprise-level needs of the each user is determined. For each of deployment solutions of the enterprise, a deployment fingerprint (DFP) score set comprising rating scores that quantify levels of capabilities of the each deployment solution enabled to meet enterprise-level needs of the users is determined. The users are grouped into user segments based on the UFP score sets of the users. A definition of each of the user segments is determined. The definition is indicative of a user whose enterprise-level needs define characteristics of the corresponding user segment. A number of user segments is found based on a cost associated with the deployment solutions for the user segments.