Abstract: A method and system for processing work items. Information identifying work items from a server responsible for handling work items based on a set of configuration rules is retrieved and stored in a cache that includes N containers. Responsive to a work item request from an application, searching is performed for matching work items in the cache. The work item request specifies n+1 criteria for work items such that n+1 is at least 2, wherein N is a product over a cardinality Ci of criterion i from i=0 through i=n, wherein C0=1 and Ci?2 for i=1 through i=n. Responsive to finding work item(s) matching the work item request, a piece of information is identified to the application the matching work item(s) from the cache. Information identifying work items of an allowable type of work item is stored in a respective container.

Abstract: A method and system for processing work items. Information identifying work items from a server responsible for handling work items based on a set of configuration rules is retrieved and stored in a cache that includes N containers. Responsive to a work item request from an application, searching is performed for matching work items in the cache. The work item request specifies n+1 criteria for work items such that n+1 is at least 2, wherein N is a product over a cardinality Ci of criterion i from i=0 through i=n, wherein C0=1 and Ci?2 for i=1 through i=n. Responsive to finding work item(s) matching the work item request, a piece of information is identified to the application the matching work item(s) from the cache. Information identifying work items of an allowable type of work item is stored in a respective container.

Abstract: A method for processing work items of a workflow system is done in the following manner. Information identifying work items from a server responsible for handling work items is retrieved based at least on a set of configuration rules. The information is stored in a cache. In response to a work item request form an application, matching work items are searched for in the cache, and a piece of information identifying the requested work item is delivered to the application in response to finding at least one work item matching the work item request from the application. Statistics on work item requests are maintained, and the set of configuration rules are modified according to the statistics.

Abstract: A method for processing work items of a workflow system is done in the following manner. Information identifying work items from a server responsible for handling work items is retrieved based at least on a set of configuration rules. The information is stored in a cache. In response to a work item request form an application, matching work items are searched for in the cache, and a piece of information identifying the requested work item is delivered to the application in response to finding at least one work item matching the work item request from the application. Statistics on work item requests are maintained, and the set of configuration rules are modified according to the statistics.

Abstract: A method and system for handling attributes in a document management system are disclosed. A system and method in accordance with the present invention uses virtual attributes for searching for attributes in child index classes for obtaining the corresponding parent index class in the search result. Therefore, multiple mapping of attributes via the class definitions can be performed, particularly during run-time of the underlying document management system. Accordingly, the obtained attribute hierarchy is hidden or transparent to a user of the system. In addition, a system and method in accordance with the present invention enables dynamic extension of attributes during run-time of the underlying document management system.

Abstract: A method and system for handling attributes in a document management system are disclosed. A system and method in accordance with the present invention uses virtual attributes for searching for attributes in child index classes for obtaining the corresponding parent index class in the search result. Therefore, multiple mapping of attributes via the class definitions can be performed, particularly during run-time of the underlying document management system. Accordingly, the obtained attribute hierarchy is hidden or transparent to a user of the system. In addition, a system and method in accordance with the present invention enables dynamic extension of attributes during run-time of the underlying document management system.