Abstract: A Media Resource Routing module for a VoIP network having a Host Media Processing and a Media Resource Board. The Media Resource Routing module includes a status list module indicating available resources of the Host Media Processing and available channels on the Media Resource Board and switches for routing communications based on data in the status list so that resources are used efficiently.

Abstract: In a PBX environment, a middleware module abstracts communication cards so that the plurality of channels associated therewith are grouped for efficiency. The middleware module recognizes unoperational channels, and restarts the hardware associated with the channels as well as allowing conferencing and transferring calls when the PBX switch does not support same. Preferably, for outgoing calls, the middleware adapter controls the state of interfaces for all hardware adapters and tries to deliver calls over active interfaces. In case of failure, the middleware adapter investigates and makes a decision if the call should be delivered over another adapter. In this way, redundant and highly available solutions are implemented transparent to application and interface drivers. For incoming calls, the middleware adapter accepts calls from all hardware adapters and presents these calls to applications as if these calls are issued by one adapter.

Abstract: A method for handling an incoming call received at an inbound terminal via an analog line is described. The method comprises receiving the incoming call at the inbound terminal; storing caller ID data enabling identification of incoming call; comparing a stored existing caller ID with the stored current caller ID to determine if an earlier incoming call is being signaled to an application; if the earlier incoming call is being signaled, disconnecting the earlier incoming call; and presenting the incoming call to the application thereby reducing the risk of conflict between incoming calls.

Abstract: A Media Resource Routing module for a VoIP network having a Host Media Processing and a Media Resource Board. The Media Resource Routing module includes a status list module indicating available resources of the Host Media Processing and available channels on the Media Resource Board and switches for routing communications based on data in the status list so that resources are used efficiently.

Abstract: A communication adapter having a multi-layered abstracting protocol implementation to facilitate communication between a low level unified protocol module and a low level abstraction protocol module of the communication adapter. The communication adapter has a virtual signaling architecture that allows use of one API supporting multiple network architectures. An abstraction layer, at the lower interfaces, converts the higher layer API for the different network architectures and provides the ability for a single application to be used in many different network topologies including traditional telephone networks and VoIP networks.

Abstract: A method for handling an incoming call received at an inbound terminal via an analog line is described. The method comprises receiving the incoming call at the inbound terminal; storing caller ID data enabling identification of incoming call; comparing a stored existing caller ID with the stored current caller ID to determine if an earlier incoming call is being signaled to an application; if the earlier incoming call is being signaled, disconnecting the earlier incoming call; and presenting the incoming call to the application thereby reducing the risk of conflict between incoming calls.

Abstract: In a PBX environment, a middleware module abstracts communication cards so that the plurality of channels associated therewith are grouped for efficiency. The middleware module recognizes unoperational channels, and restarts the hardware associated with the channels as well as allowing conferencing and transferring calls when the PBX switch does not support same. Preferably, for outgoing calls, the middleware adapter controls the state of interfaces for all hardware adapters and tries to deliver calls over active interfaces. In case of failure, the middleware adapter investigates and makes a decision if the call should be delivered over another adapter. In this way, redundant and highly available solutions are implemented transparent to application and interface drivers. For incoming calls, the middleware adapter accepts calls from all hardware adapters and presents these calls to applications as if these calls are issued by one adapter.