Patents by Inventor Raj Sinha

Raj Sinha has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20160087836
    Abstract: It would be beneficial to allow one or more of information, applications, desktops, and in general any information to be shared between a computer and a communications device. For example, it would be useful to be able to move a presentation from a computer to a mobile communications device. Some solutions attempt to address this by requiring a user to load the information on a laptop, USB key, burn it to an optical disk or the like, and then “open” the information on another device located at the remote destination. In one embodiment, through the use of one or more of virtualization and content translation, any information and/or applications can be exchanged between a computer and a communications device. More specifically, one embodiment utilizes metadata in conjunction with a virtualization environment to allow the exchange of information and/or applications between a personal computer and a communications device, or vice versa.
    Type: Application
    Filed: December 7, 2015
    Publication date: March 24, 2016
    Inventors: Sandra ABRAMSON, Mehmet C. BALASAYGUN, John BUFORD, Anthony FRISSORA, Michael KILLIAN, Raj SINHA
  • Patent number: 9237200
    Abstract: It would be beneficial to allow one or more of information, applications, desktops, and in general any information to be shared between a computer and a communications device. For example, it would be useful to be able to move a presentation from a computer to a mobile communications device. Some solutions attempt to address this by requiring a user to load the information on a laptop, USB key, burn it to an optical disk or the like, and then “open” the information on another device located at the remote destination. In one embodiment, through the use of one or more of virtualization and content translation, any information and/or applications can be exchanged between a computer and a communications device. More specifically, one embodiment utilizes metadata in conjunction with a virtualization environment to allow the exchange of information and/or applications between a personal computer and a communications device, or vice versa.
    Type: Grant
    Filed: August 17, 2010
    Date of Patent: January 12, 2016
    Assignee: Avaya Inc.
    Inventors: Sandra Abramson, Mehmet C. Balasaygun, John Buford, Anthony Frissora, Michael J. Killian, Raj Sinha
  • Patent number: 8909693
    Abstract: Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information and presentation of the located third party information by a mashup and preparation of a mashup to combine different communication modes or modes in a common session.
    Type: Grant
    Filed: July 16, 2010
    Date of Patent: December 9, 2014
    Assignee: Avaya Inc.
    Inventors: Anthony Frissora, Raj Sinha
  • Patent number: 8903904
    Abstract: A system allows a user to send alias information or receive alias information during a communication between two communication devices. Alias information is identity information for a user that identifies the user on a social media site or network (e.g., Facebook, Twitter, LinkedIn, etc.). The alias information can be stored in a contacts program or other data store. During a web-based telephone call between two IP-enabled phones, the alias information may be retrieved. The alias information can then be sent to the other IP-enabled phone or to another device associated with the calling party. In response to receiving the alias information, the calling party can automatically retrieve information associated with the called party and the alias from one or more social media sites.
    Type: Grant
    Filed: July 16, 2010
    Date of Patent: December 2, 2014
    Assignee: Avaya Inc.
    Inventors: Sandra Abramson, Anthony Frissora, Raj Sinha
  • Patent number: 8832587
    Abstract: Methods and systems for displaying content are provided. More specifically, an integrated content application is provided in which related content is displayed in a single window user interface. The content displayed can be determined by instructions received by the integrated content application. Different items of content can be displayed in sequence, but are not displayed simultaneously. Moreover, one item of content can provide context for another item of content. In addition, one item of content can be presented in non-real time, while the other related item of content can be presented in real time.
    Type: Grant
    Filed: July 15, 2010
    Date of Patent: September 9, 2014
    Assignee: Avaya Inc.
    Inventors: Sandy Abramson, Anthony Frissora, Raj Sinha
  • Patent number: 8630968
    Abstract: Mechanisms are provided herein which are directed toward monitoring a user's interaction with a website when the user is utilizing an enterprise device to conduct the interaction. The monitoring of the interaction can lead to the generation of one or more automated responses to control the interaction in accordance with enterprise policy or rules. The types of interactions which can be controlled include interactions where the user is attempting to post data on the website.
    Type: Grant
    Filed: August 23, 2010
    Date of Patent: January 14, 2014
    Assignee: Avaya Inc.
    Inventor: Raj Sinha
  • Patent number: 8489646
    Abstract: A system allows a user to drag content from one application and drop the content into a separate application. In response to the user interface functions of dragging and dropping the content, an importation system can create a data object. The object can have fields that are defined based on the application or data being dragged. The object fields may be automatically populated using a search function that searches for data in the application that may be highlighted during the drag function. The drop is intercepted the information is formatted for the receiving application. The information is formatted to meet the specifications of the receiving application to optimize the storage and use of the information. Thus, the system can translate the information from its native format into a format understandable by the receiving application.
    Type: Grant
    Filed: July 15, 2010
    Date of Patent: July 16, 2013
    Assignee: Avaya Inc.
    Inventors: Sandra Abramson, Raj Sinha, Anthony Frissora, Matt Stevens, Mehmet Balasaygun
  • Patent number: 8488760
    Abstract: Aspects are directed toward managing, including reorganizing, inbound communications, a communications log, or presentation of a communication to a user, based on one or more of the identity, role and urgency of calling or communicating party, including, for example, forwarding or hybrid priority routing. For example, in an e-mail type of environment, received communications could be re-organized based on one or more of the above, such that higher priority communications are escalated to “the-top-of-the-stack.” This similar type of operation can be done in a communications modality independent manner, and extended to, for example, voicemails, caller ID, SMS messages, or in general any communication in any communications modality, where one or more communications are capable of being managed and re-organized. As an optional embodiment, an attribute or characteristic associated with the communication can be modified, such that the user is aware of the ranking associated with that communication.
    Type: Grant
    Filed: July 15, 2010
    Date of Patent: July 16, 2013
    Assignee: Avaya Inc.
    Inventors: Sandy Abramson, Anthony Frissora, Raj Sinha
  • Patent number: 8464063
    Abstract: A system creates a trusted group of devices for single sign on. The trusted group is a set of two or more devices which can communicate securely to exchange information about the states of the devices. The two or more devices can arrange or establish the trusted group through the exchange of credentials or authentication information. After the establishment of the trusted group, the two or more devices may communicate through a secure connection established between the members of the trusted group. Each device may then execute normally and may encounter events that change the status of the device. Information about the locking or unlocking of the computer can be exchanged with the other members of the trusted group and the other members may also lock or unlock in concert.
    Type: Grant
    Filed: March 7, 2011
    Date of Patent: June 11, 2013
    Assignee: Avaya Inc.
    Inventors: Amit Agarwal, Mehmet Balasaygun, Swapnil Kamble, Raj Sinha
  • Patent number: 8332476
    Abstract: A system and method create an interconnection among users of different social networks. Each user can provide information about the social networks they use (e.g., username, passwords, etc.). An application may register with the social network and can inter-dispose the application between the user and the social network. Then, the system can interconnect the users into a “virtual private network” (VPN) where communications between the users and the social networks can be replicated to other social networks for the other users. As such, different users using different social networks can communicate.
    Type: Grant
    Filed: July 15, 2010
    Date of Patent: December 11, 2012
    Assignee: Avaya Inc.
    Inventors: Sandra Abramson, Raj Sinha
  • Publication number: 20120136917
    Abstract: It would be beneficial to allow one or more of information, applications, desktops, and in general any information to be shared between a computer and a communications device. For example, it would be useful to be able to move a presentation from a computer to a mobile communications device. Some solutions attempt to address this by requiring a user to load the information on a laptop, USB key, burn it to an optical disk or the like, and then “open” the information on another device located at the remote destination. In one embodiment, through the use of one or more of virtualization and content translation, any information and/or applications can be exchanged between a computer and a communications device. More specifically, one embodiment utilizes metadata in conjunction with a virtualization environment to allow the exchange of information and/or applications between a personal computer and a communications device, or vice versa.
    Type: Application
    Filed: August 17, 2010
    Publication date: May 31, 2012
    Applicant: AVAYA INC.
    Inventors: Sandra Abramson, Mehmet C. Balasaygun, John Buford, Anthony Frissora, Michael J. Killian, Raj Sinha
  • Publication number: 20120016948
    Abstract: Methods and systems provided herein provide an enterprise with the ability to detect the occurrence of an event and quickly respond to the same. In particular, events can be detected by analyzing multiple messages which were retrieved from social media networks and converted into work items. If the analysis of the work items results in the detection of a trend or similarity among the work items, then it may be inferred that an event has or is occurring.
    Type: Application
    Filed: July 15, 2010
    Publication date: January 19, 2012
    Applicant: Avaya Inc.
    Inventor: Raj Sinha
  • Publication number: 20110225426
    Abstract: A system creates a trusted group of devices for single sign on. The trusted group is a set of two or more devices which can communicate securely to exchange information about the states of the devices. The two or more devices can arrange or establish the trusted group through the exchange of credentials or authentication information. After the establishment of the trusted group, the two or more devices may communicate through a secure connection established between the members of the trusted group. Each device may then execute normally and may encounter events that change the status of the device. Information about the locking or unlocking of the computer can be exchanged with the other members of the trusted group and the other members may also lock or unlock in concert.
    Type: Application
    Filed: March 7, 2011
    Publication date: September 15, 2011
    Applicant: AVAYA INC.
    Inventors: Amit Agarwal, Mehmet Balasaygun, Swapnil Kamble, Raj Sinha
  • Publication number: 20110047242
    Abstract: Mechanisms are provided herein which accommodate the sharing of a user device among multiple users. In particular, when multiple users are detected as sharing a user device, functionality of the user device may be altered in accordance with preferences and profiles of the sharing users. Data associated with each sharing user may also be distributed during a communication session according to each user's data distribution preferences of each user.
    Type: Application
    Filed: August 23, 2010
    Publication date: February 24, 2011
    Applicant: AVAYA INC.
    Inventor: Raj Sinha
  • Publication number: 20110047117
    Abstract: Mechanisms are provided herein which are directed toward monitoring a user's interaction with a website when the user is utilizing an enterprise device to conduct the interaction. The monitoring of the interaction can lead to the generation of one or more automated responses to control the interaction in accordance with enterprise policy or rules. The types of interactions which can be controlled include interactions where the user is attempting to post data on the website.
    Type: Application
    Filed: August 23, 2010
    Publication date: February 24, 2011
    Applicant: AVAYA INC.
    Inventor: Raj Sinha
  • Publication number: 20110047500
    Abstract: Methods and systems for displaying content are provided. More specifically, an integrated content application is provided in which related content is displayed in a single window user interface. The content displayed can be determined by instructions received by the integrated content application. Different items of content can be displayed in sequence, but are not displayed simultaneously. Moreover, one item of content can provide context for another item of content. In addition, one item of content can be presented in non-real time, while the other related item of content can be presented in real time.
    Type: Application
    Filed: July 15, 2010
    Publication date: February 24, 2011
    Applicant: AVAYA INC.
    Inventors: Sandy Abramson, Tony Frissora, Raj Sinha
  • Publication number: 20110047246
    Abstract: Embodiments of the present invention are directed to a communication system that provides various automated operations, including searches of public and private resources for third party information and presentation of the located third party information by a mashup and preparation of a mashup to combine different communication modes or modes in a common session.
    Type: Application
    Filed: July 16, 2010
    Publication date: February 24, 2011
    Applicant: Avaya Inc.
    Inventors: Anthony Frissora, Raj Sinha
  • Publication number: 20110044442
    Abstract: Aspects are directed toward managing, including reorganizing, inbound communications, a communications log, or presentation of a communication to a user, based on one or more of the identity, role and urgency of calling or communicating party, including, for example, forwarding or hybrid priority routing. For example, in an e-mail type of environment, received communications could be re-organized based on one or more of the above, such that higher priority communications are escalated to “the-top-of-the-stack.” This similar type of operation can be done in a communications modality independent manner, and extended to, for example, voicemails, caller ID, SMS messages, or in general any communication in any communications modality, where one or more communications are capable of being managed and re-organized. As an optional embodiment, an attribute or characteristic associated with the communication can be modified, such that the user is aware of the ranking associated with that communication.
    Type: Application
    Filed: July 15, 2010
    Publication date: February 24, 2011
    Applicant: AVAYA INC.
    Inventors: Sandy Abramson, Anthony Frissora, Raj Sinha
  • Publication number: 20110047245
    Abstract: A system allows a user to send alias information or receive alias information during a communication between two communication devices. Alias information is identity information for a user that identifies the user on a social media site or network (e.g., Facebook, Twitter, LinkedIn, etc.). The alias information can be stored in a contacts program or other data store. During a web-based telephone call between two IP-enabled phones, the alias information may be retrieved. The alias information can then be sent to the other IP-enabled phone or to another device associated with the calling party. In response to receiving the alias information, the calling party can automatically retrieve information associated with the called party and the alias from one or more social media sites.
    Type: Application
    Filed: July 16, 2010
    Publication date: February 24, 2011
    Applicant: AVAYA INC.
    Inventors: Sandra ABRAMSON, Anthony FRISSORA, Raj SINHA
  • Publication number: 20110047187
    Abstract: A system allows a user to drag content from one application and drop the content into a separate application. In response to the user interface functions of dragging and dropping the content, an importation system can create a data object. The object can have fields that are defined based on the application or data being dragged. The object fields may be automatically populated using a search function that searches for data in the application that may be highlighted during the drag function. The drop is intercepted the information is formatted for the receiving application. The information is formatted to meet the specifications of the receiving application to optimize the storage and use of the information. Thus, the system can translate the information from its native format into a format understandable by the receiving application.
    Type: Application
    Filed: July 15, 2010
    Publication date: February 24, 2011
    Applicant: AVAYA INC.
    Inventors: Raj SINHA, Anthony FRISSORA, Matt STEVENS, Sandra ABRAMSON, Mehmet BALASAYGUN