Abstract: Disclosed herein is a method and system for completing a call attempt made by a first party on a first network to a second party on a second network. The second network may be the first network or one of multiple networks excluding the first network. The first network detects termination of the call attempt. The first network communicates availability of a messaging service to the first party. The messaging service may be a short messaging service (SMS), a voice SMS, a multimedia messaging service, and a multimodal messaging service. The first network does not bill the first party for the communication of the availability of the messaging service. On acceptance of the messaging service by the first party, the first party creates a message to be delivered to the second party on the second network. The first network delivers the message to the second party on the second network.

Abstract: A method is disclosed wherein churn scores and influence scores for each customer in a particular set of customers (the set may include all customers of the network or some subset of all the customers) is determined. Each customer in the set can be ranked based on the customer's churn score and influence score. For example, a customer with a low churn score and a low influence score would be ranked lower than a customer with a high churn score and a high influence score. The customers that are ranked the highest should be the target of a retention campaign on a timely manner.

Abstract: Methods for combining speech with existing text wireless Short Message Service (SMS) to create a multimodal SMS service are provided. A user of standard SMS text service is provided with a link within each message that allows adding or retrieval of a voice message associated with an SMS text message. A speech server in the wireless network may be used for recognition of voice commands, rendering of test into speech, and recording or playing back voice recordings. An automatic and unique identification of each message is created to allow retrieval of the message without manually selecting the message. Additional services include message lists, integration with voicemail systems, image and video messages, cross-functional applications with Multimedia Messaging Services (MMS) and Enhanced Message Services (EMS), and extensions of the combination of voice with text SMS to other computing devices such as PDAs and PCs.

Abstract: Disclosed herein is a method and system for completing a call attempt made by a first party on a first network to a second party on a second network. The second network may be the first network or one of multiple networks excluding the first network. The first network detects termination of the call attempt. The first network communicates availability of a messaging service to the first party. The messaging service may be a short messaging service (SMS), a voice SMS, a multimedia messaging service, and a multimodal messaging service. The first network does not bill the first party for the communication of the availability of the messaging service. On acceptance of the messaging service by the first party, the first party creates a message to be delivered to the second party on the second network. The first network delivers the message to the second party on the second network.

Abstract: In one particular aspect a method for categorizing a user of a communication service as a churner or non-churner is provided. In some embodiments, the method includes obtaining call data for the user. Next, the call data is used to determine a value (v1) for a graph parameter for the user, the graph parameter being one of: (a) an out-degree parameter, (b) a Shapley Value parameter, (c) a proximity prestige parameter, and (d) closeness centrality parameter. Next, the determined value (v1) is used to determine a churn value (cv). The churn value (cv) is then used to categorize the user as a churner or a non-churner.

Abstract: Disclosed herein is a method and system for completing a call attempt made by a first party on a first network to a second party on a second network. The second network may be the first network or one of multiple networks excluding the first network. The first network detects termination of the call attempt. The first network communicates availability of a messaging service to the first party. The messaging service may be a short messaging service (SMS), a voice SMS, a multimedia messaging service, and a multimodal messaging service. The first network does not bill the first party for the communication of the availability of the messaging service. On acceptance of the messaging service by the first party, the first party creates a message to be delivered to the second party on the second network. The first network delivers the message to the second party on the second network.

Abstract: Combining speech with existing text wireless Short Message Service (SMS) to create a multimodal SMS service. A user of standard SMS text service is provided with a link within each message that allows adding or retrieval of a voice message associated with an SMS text message. A speech server in the wireless network may be used for recognition of voice commands, rendering of text into speech, and recording or playing back voice recordings. The messages may be retrieved or sent using any wireless handset. Additional services that may be used include message lists, prerecorded messages, integration with voicemail systems, image and video messages, cross-functional applications with Multimedia Messaging Services (MMS) and Enhanced Message Services (EMS), and extensions of the combination of voice with text SMS to other computing devices such as PDAs and PCs.

Abstract: Disclosed herein is a method and system for completing a call attempt made by a first party on a first network to a second party on a second network. The second network may be the first network or one of multiple networks excluding the first network. The first network detects termination of the call attempt. The first network communicates availability of a messaging service to the first party. The messaging service may be a short messaging service (SMS), a voice SMS, a multimedia messaging service, and a multimodal messaging service. The first network does not bill the first party for the communication of the availability of the messaging service. On acceptance of the messaging service by the first party, the first party creates a message to be delivered to the second party on the second network. The first network delivers the message to the second party on the second network.

Abstract: Methods for combining speech with existing text wireless Short Message Service (SMS) to create a multimodal SMS service are provided. A user of standard SMS text service is provided with a link within each message that allows adding or retrieval of a voice message associated with an SMS text message. A speech server in the wireless network may be used for recognition of voice commands, rendering of test into speech, and recording or playing back voice recordings. An automatic and unique identification of each message is created to allow retrieval of the message without manually selecting the message. Additional services include message lists, integration with voicemail systems, image and video messages, cross-functional applications with Multimedia Messaging Services (MMS) and Enhanced Message Services (EMS), and extensions of the combination of voice with text SMS to other computing devices such as PDAs and PCs.

Abstract: Combining speech with existing text wireless Short Message Service (SMS) to create a multimodal SMS service. A user of standard SMS text service is provided with a link within each message that allows adding or retrieval of a voice message associated with an SMS text message. A speech server in the wireless network may be used for recognition of voice commands, rendering of text into speech, and recording or playing back voice recordings. The messages may be retrieved or sent using any wireless handset. Additional services that may be used include message lists, prerecorded messages, integration with voicemail systems, image and video messages, cross-functional applications with Multimedia Messaging Services (MMS) and Enhanced Message Services (EMS), and extensions of the combination of voice with text SMS to other computing devices such as PDAs and PCs.

Abstract: Combining speech with existing text wireless Short Message Service (SMS), to create a multimodal SMS service. A user of standard SMS text service is provided with a link within each message that allows adding or retrieval of a voice message associated with an SMS text message. A speech server in the wireless network may be used for recognition of voice commands, rendering of text into speech, and recording or playing back voice recordings. The messages may be retrieved or sent using any wireless handset. Additional services that may be used include message lists, prerecorded messages, integration with voicemail systems, image and video messages, cross-functional applications with Multimedia Messaging Services (MMS) and Enhanced Message Services (EMS), and extensions of the combination of voice with text SMS to other computing devices such as PDAs and PCs.

Abstract: Combining speech with existing text wireless Short Message Service (SMS), to create a multimodal SMS service. A user of standard SMS text service is provided with a link within each message that allows adding or retrieval of a voice message associated with an SMS text message. A speech server in the wireless network may be used for recognition of voice commands, rendering of text into speech, and recording or playing back voice recordings. The messages may be retrieved or sent using any wireless handset. Additional services that may be used include message lists, prerecorded messages, integration with voicemail systems, image and video messages, cross-functional applications with Multimedia Messaging Services (MMS) and Enhanced Message Services (EMS), and extensions of the combination of voice with text SMS to other computing devices such as PDAs and PCs.