Patents by Inventor Rajasekar Elango

Rajasekar Elango has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEMS AND METHODS FOR CREATING SUPPORT CASES IN A MULTI-TENANT DATABASE SYSTEM ENVIRONMENT
    Publication number: 20130031144
    Abstract: A system and method are provided for creating a support case object in a multi-tenant database environment. The method, for example, may include receiving, by a support case manager on a multi-tenant database server, information related to an infrastructure event in the multi-tenant database environment, creating, by the support case manager, the support case based upon the received information, and associating, by the support case manager, the support case with the infrastructure event.
    Type: Application
    Filed: February 9, 2012
    Publication date: January 31, 2013
    Applicant: SALESFORCE.COM, INC.
    Inventors: Rajasekar Elango, Ben Zimmerman, Denise Glaser