Patents by Inventor Rajat Swaroop

Rajat Swaroop has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11416904
    Abstract: A method for machine learning-based account manager virtual assistant staging includes receiving a message and a classification, generating a staging record, generating a status using staging rules, generating an order when the message classification is order and the status is complete, and transmitting the order. An account manager virtual assistant staging system includes a processor and a memory storing instructions that cause the system to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order. A non-transitory computer readable medium contains program instructions that when executed, cause a computer to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order.
    Type: Grant
    Filed: April 18, 2019
    Date of Patent: August 16, 2022
    Assignee: CDW LLC
    Inventors: Yuxi He, Yuqing Chen, Sunrito Bhattacharya, Rajat Swaroop, Gregory Tomezak, Andre Coetzee, Joseph Kessler, Suresh Bellam, Dan Verdeyen
  • Publication number: 20210103964
    Abstract: A machine learning task automation method includes receiving a message, preprocessing the message to generate extracted data, analyzing the extracted data to generate classification data, analyzing the extracted data to generate information extraction; and generating and transmitting a response. A computing system includes a processor, and a memory including instructions that, when executed, cause the computing system to receive a message, preprocess the message to generate extracted data, analyze the extracted data to generate classification data, analyze the extracted data to generate information extraction data; and generate and transmit a response. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to receive a message, preprocess the message to generate extracted data, analyze the extracted data to generate classification data, analyze the extracted data to generate information extraction data; and generate and transmit a response.
    Type: Application
    Filed: December 17, 2020
    Publication date: April 8, 2021
    Inventors: Yuxi He, Yuqing Chen, Sunrito Bhattacharya, Rajat Swaroop, Gregory Tomezak
  • Publication number: 20210103965
    Abstract: An account manager virtual assistant computing system includes a processor and a memory storing instructions that when executed cause the system to receive a message, process the message using a quote classification machine learning model, generate a response including price information, and process the message using an information extraction machine deep learning model; and transmit the response. A non-transitory computer readable medium includes program instructions that when executed cause a computer to receive a message, process the message using a quote classification machine learning model, generate a response including price information, and process the message using an information extraction machine deep learning model; and transmit the response.
    Type: Application
    Filed: December 17, 2020
    Publication date: April 8, 2021
    Inventors: Yuxi He, Yuqing Chen, Sunrito Bhattacharya, Rajat Swaroop, Gregory Tomezak
  • Patent number: 10902490
    Abstract: A method for machine learning-based account manager virtual assistant message processing includes receiving a message of a user, preprocessing the message to generate a normalized data set, analyzing the normalized data using a classification machine learning model, analyzing the normalized data using a deep learning machine learning model, generating a response based on the output of the first and second machine learning models, and transmitting the response to the user. An account manager virtual assistant computing system includes a processor and a memory storing instructions that cause the account manager virtual assistant system to receive a message from a user, process the message using a first machine learning model, process the message using a second machine learning model, when the message is a request for quote, generate a response and transmit the response to the user.
    Type: Grant
    Filed: March 5, 2019
    Date of Patent: January 26, 2021
    Assignee: CDW LLC
    Inventors: Yuxi He, Yuqing Chen, Sunrito Bhattacharya, Rajat Swaroop, Gregory Tomezak
  • Publication number: 20200211077
    Abstract: A method for machine learning-based account manager virtual assistant message processing includes receiving a message of a user, preprocessing the message to generate a normalized data set, analyzing the normalized data using a classification machine learning model, analyzing the normalized data using a deep learning machine learning model, generating a response based on the output of the first and second machine learning models, and transmitting the response to the user. An account manager virtual assistant computing system includes a processor and a memory storing instructions that cause the account manager virtual assistant system to receive a message from a user, process the message using a first machine learning model, process the message using a second machine learning model, when the message is a request for quote, generate a response and transmit the response to the user.
    Type: Application
    Filed: March 5, 2019
    Publication date: July 2, 2020
    Inventors: Yuxi He, Yuqing Chen, Sunrito Bhattacharya, Rajat Swaroop, Gregory Tomezak