Abstract: With the scale of information available today along with the existing diverse channels of communication, manual processing of information is becoming a challenge and companies across industries are under tremendous pressure to lower transactional costs. Artificial Intelligence based automation of business transactions has seen regulatory hurdles due to probabilistic nature of the outcome. The main challenge lies in processing of transactions with unstructured information. Systems and methods of the present disclosure uses deterministic as well as probabilistic approaches to maximize accuracy. The larger use of deterministic approach with configurable components and ontologies helps to improvise accuracy, precision and reduce recall. The probabilistic approach is used when there is absence of quality information or less information for learning. Also, confidence indicators are provided at attribute level of data being processed and at each decision level.

Abstract: With the scale of information available today along with the existing diverse channels of communication, manual processing of information is becoming a challenge and companies across industries are under tremendous pressure to lower transactional costs. Artificial Intelligence based automation of business transactions has seen regulatory hurdles due to probabilistic nature of the outcome. The main challenge lies in processing of transactions with unstructured information. Systems and methods of the present disclosure uses deterministic as well as probabilistic approaches to maximize accuracy. The larger use of deterministic approach with configurable components and ontologies helps to improvise accuracy, precision and reduce recall. The probabilistic approach is used when there is absence of quality information or less information for learning. Also, confidence indicators are provided at attribute level of data being processed and at each decision level.