Abstract: A device may receive issue resolution information, associated with a cognitive model, including an item of issue resolution information that describes an issue and a resolution to the issue. The device may assign the item of issue resolution information to a domain hierarchy, where the assigning is associated with a first user. The device may generate a question and an answer corresponding to the item of issue resolution information, where the generating of the question and the answer is associated with a second user. The device may approve the question and the answer, where the approving is associated with a third user. The device may generate a question/answer (QA) pair for the question and the answer. The device may create a data corpus including the QA pair, and provide the data corpus to cause the cognitive model to be trained based on the data corpus.

Abstract: A device receive data regarding a project. The device may automatically evaluate the data using a set of analytics tools. The device may communicate with a client device to provide a virtual agent user interface component based on evaluating the data using the set of analytics tools. The virtual agent user interface component may include information identifying a set of alerts relating to the project and a set of recommendations relating to the set of alerts. The device may receive information indicating that a particular recommendation, of the set of recommendations is to be implemented. The device may communicate with one or more other devices to implement the particular recommendation.

Abstract: A system may obtain a work request eligible for crowdsourcing and determine a work request type associated with the work request. The system may provide the work request to a group of talent devices. The system may assign the work request to one or more users associated with the group of talent devices based on the work request type. The system may obtain one or more deliverables associated with the work request and may validate the one or more deliverables based on the work request type. The system may obtain feedback information for the one or more deliverables. The system may generate a game score based on the feedback information and may provide the feedback information and the game score to one or more talent devices, of the group of talent devices, associated with the one or more users assigned to the work request.

Abstract: A device may identify a ticket associated with an issue, a user associated with resolving the issue, and a particular business process including a particular business process step associated with the issue. The device may present information regarding a particular business process workflow, corresponding to the particular business process, associated with a business process steps. The device may identify the particular business process step from the business process steps, and may identify a particular technical solution corresponding to the particular business process step. The device may present information regarding a particular technical solution workflow, corresponding to the particular technical solution, associated with technical solution steps. The device may identify a particular technical solution step, from the technical solution steps, associated with resolving the issue.

Abstract: The system may receive a group of project requirements from a client for development of a software application. The system may identify the client based on the received group of project requirements. The system may to determine, based on the group of project requirements of the client, a past project requirement submitted by the client or another client or created previously as a generic project requirement and corresponding to a first project requirement of the group of project requirements. The system may determine information created or used for the past project requirement. The system may create information for a second project requirement of the group of project requirements. The system may generate a prototype of the software application based on the information created or used for the past project requirement and the information created for the second project requirement. The system may output the prototype.

Abstract: A device may provide a user interface for receiving project information for a software implementation project. The project information may be associated with a set of requirements defining the software implementation project. The project information may be associated with a set of deliverables describing results of the software implementation project. The device may generate an initial project plan based on the project information. The device may receive information regarding the initial project plan during fulfillment of the project plan. The device may selectively provide an alert associated with the initial project plan based on receiving the information regarding the initial project plan.

Abstract: A device may receive information associated with a work request. The device may identify a work profile, associated with a group of tasks to perform, and a group of task profiles, associated with estimating a resource demand for performing the group of tasks by a group of resources. The device may generate, based on the work profile and the group of task profiles, a plan identifying the group of tasks, an order for performing the group of tasks, and an estimated resource demand associated with performing the tasks. The device may provide, to a resource device associated with the group of resources, an assignment identifying a task from the group of tasks; may receive, from the resource device, a completion update identifying a completion status associated with the task; may update status information based on the completion update; and may output a status update based on the status information.

Abstract: A device may receive ticket information associated with one or more service tickets. The ticket information may include a ticket category and ticket data associated with the one or more service tickets. The ticket data may be associated with the ticket category. The ticket data may describe information related to resolving the one or more service tickets. The device may identify, based on the ticket category or the ticket data, an association between the ticket category and an analysis category. The analysis category may be used to analyze the ticket information. The device may generate categorized ticket information based on the analysis category and the ticket information. The categorized ticket information may include the ticket data, and the ticket data may be associated with the analysis category. The device may provide the categorized ticket information.