Patents by Inventor Rakshit YAGNIK

Rakshit YAGNIK has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Data structure driven interactive voice response (IVR) framework
    Patent number: 10320979
    Abstract: A device may receive, from a server device, a request for an initial action associated with an interactive voice response (IVR) service. The request may include a service identifier. The device may obtain a set of code segments for an IVR application that supports the IVR service by using the service identifier to search a data structure. The set of code segments may be associated with logic of the IVR application. The device may provide instructions associated with an initial code segment to the server device to cause the server device to execute the initial action via a communication with a user device. The device may selectively provide, to the server device, instructions associated with another code segment to cause the server device to execute a next action via the communication with the user device.
    Type: Grant
    Filed: September 8, 2017
    Date of Patent: June 11, 2019
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Michael Brimshan, Robert Paul Pittman, Rakshit Yagnik
  • DATA STRUCTURE DRIVEN INTERACTIVE VOICE RESPONSE (IVR) FRAMEWORK
    Publication number: 20190082050
    Abstract: A device may receive, from a server device, a request for an initial action associated with an interactive voice response (IVR) service. The request may include a service identifier. The device may obtain a set of code segments for an IVR application that supports the IVR service by using the service identifier to search a data structure. The set of code segments may be associated with logic of the IVR application. The device may provide instructions associated with an initial code segment to the server device to cause the server device to execute the initial action via a communication with a user device. The device may selectively provide, to the server device, instructions associated with another code segment to cause the server device to execute a next action via the communication with the user device.
    Type: Application
    Filed: September 8, 2017
    Publication date: March 14, 2019
    Inventors: Michael BRIMSHAN, Robert Paul PITTMAN, Rakshit YAGNIK