Patents by Inventor Ralph Melaragno

Ralph Melaragno has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for preventing error amplification in natural language dialogues
    Patent number: 7194409
    Abstract: A method and system for allowing a user to interface to an interactive voice response system via natural language commands. The system plays a prompt that initiates user interaction. In certain embodiments, the system detects initial user speech, wherein the initial user speech begins during the prompt or during a silence after the prompt. Then, the system determines whether the user speech restarts (second user speech) within a predetermined time period, wherein the predetermined time period is dependent upon whether the initial user speech began during the prompt or during the silence. If the user speech does restart, then the system uses the second user speech for recognition purposes. If the user speech does not restart, then the system uses the initial user speech for recognition purposes.
    Type: Grant
    Filed: November 30, 2001
    Date of Patent: March 20, 2007
    Inventors: Bruce Balentine, Rex Stringham, Ralph Melaragno, Justin Munroe
  • Method and system for preventing error amplification in natural language dialogues
    Publication number: 20040098253
    Abstract: A method and system for allowing a user to interface to an interactive voice response system via natural language commands.
    Type: Application
    Filed: October 14, 2003
    Publication date: May 20, 2004
    Inventors: Bruce Balentine, Rex Stringham, Ralph Melaragno, Justin Munroe