Abstract: An automated facsimile/voice memory managing system includes a facsimile board for receiving and transmitting facsimile document information through a telephone line, a voice response board for receiving and transmitting voice information through a telephone line; a storage device for storing voice information and facsimile document information, and a central processing unit (CPU) for controlling the facsimile board and the voice response board in response to the selection of different keys of a touch-tone telephone by, for example, an administrator of the system, without the use of a keyboard, printer, or monitor, to, for example, change different parameters of the system configuration, store new voice information in the storage device for use by a subsequent user of the system, and store new facsimile document information in the storage device for later transmission to a subsequent user of the system.