Abstract: A method, computer program product, and computing system for determining a respective past activity level associated with a plurality of storage objects. The plurality of storage objects are divided into a plurality of storage object groups based upon, at least in part, the respective past activity level associated with the plurality of storage objects. Input/output (IO) performance data for a first storage object group of the plurality of storage object groups is forecasted using a first machine learning model. IO performance data for a second storage object group of the plurality of storage object groups is forecasted using a statistical method.

Abstract: An apparatus comprises a processing device configured to receive a request to generate a synthesized document comprising one or more search terms, and to extract, utilizing a first machine learning model, keywords from a set of documents. The processing device is also configured to select first content for inclusion in a first section of the synthesized document based on a similarity of the search terms and the extracted keywords from corresponding first sections of the set of documents, and to determine, utilizing a second machine learning model that takes as input the selected first content, a set of terms for a second section of the synthesized document. The processing device is further configured to select second content for inclusion in the second section of the synthesized document based on a similarity of the determined set of terms and the extracted keywords from corresponding sections of the set of documents.

Abstract: One example method includes acquiring data from a knowledge base that includes message codes indicating conditions that occurred during performance of one or more test runs of a computing operation, and the message codes are included in message code sequences, processing the data by mapping the message codes, and message codes included in a customer issue log, to codes that are readable by a machine learning process, transforming the data to generate an output that comprises, for each message code sequence, relationships between each of the message codes in that message code sequence, extracting features from the transformed data, and the extracting generates multiple datasets that include the features, performing a similarity comparison by comparing a customer field issue with the datasets, and based on the similarity comparison, identifying and recommending a solution to the customer field issue.

Abstract: An information handling system instantiates a hardware configuration generator to generate platform configurations. The hardware configuration generator provides a ranked list of the platform configurations, receives platform customer service request information, provides a ranked list of part numbers associated with the platform configurations based upon the customer service request information, and modifies the ranked list of platform configurations based upon the ranked list of part numbers.

Abstract: A method, computer program product, and computing system for processing a plurality of input/output (IO) operations on a plurality of storage objects of a storage system. The plurality of storage objects may be divided into a plurality of storage object groups based upon, at least in part, the plurality of IO operations processed on the plurality of storage objects. Each storage object group may be associated with an IO machine learning model selected from a plurality of IO machine learning models, thus defining a plurality of storage object group-specific IO machine learning models. IO performance data may be forecasted for the plurality of storage objects using the plurality of storage object group-specific IO machine learning models.

Abstract: Techniques for forecasting temperatures of storage objects in a storage system using machine learning (ML). The techniques can include forecasting at least one temperature of a storage object using at least one ML model, modifying storage of the storage object based on the at least one temperature of the storage object, and, having modified storage of the storage object, obtaining at least one performance metric associated with the storage object. The techniques can further include, based on the performance metric(s), varying a frequency of forecasting the at least one temperature of the storage object, retraining the at least one ML model used in forecasting the at least one temperature, and/or adjusting at least one operational parameter of the system. The techniques provide increased accuracy over known statistical approaches to forecasting temperatures of storage objects, leading to increased performance gains in terms of IO latency, IO operations per second, and bandwidth.

Abstract: At least one embodiment is directed to a computer-implemented method for using machine vision to categorize a locality to conduct product positioning analyses, the method including: generating locality profile scores for each locality of a plurality of localities using deep learning networks, where the locality profile score includes distributions of entity classes within the locality; extracting a set of entities having the same entity class from a group of localities; retrieving historical purchasing data for the entity set; and generating a sequence of products likely to be purchased by a target entity as a function of: the similarity of purchasing characteristics of the target entity with respect to other entities, product sequences found in product purchase of other entities, and entity profile weights extracted from the locality profile scores of other entities that have purchased one or more of the same products as the target entity.

Abstract: One example method includes acquiring data from a knowledge base that includes message codes indicating conditions that occurred during performance of one or more test runs of a computing operation, and the message codes are included in message code sequences, processing the data by mapping the message codes, and message codes included in a customer issue log, to codes that are readable by a machine learning process, transforming the data to generate an output that comprises, for each message code sequence, relationships between each of the message codes in that message code sequence, extracting features from the transformed data, and the extracting generates multiple datasets that include the features, performing a similarity comparison by comparing a customer field issue with the datasets, and based on the similarity comparison, identifying and recommending a solution to the customer field issue.

Abstract: An apparatus comprises at least one processing device configured to receive a query to perform sentiment analysis for a document, to generate, utilizing a first machine learning model, a first set of encodings classifying words of the document as being aspect or non-aspect terms, to generate, utilizing a second machine learning model, a second set of encodings classifying sentiment of the words of the document, and to determine, for a given aspect term, attention weights for a given subset of the words of the document surrounding the given aspect term. The processing device is also configured to generate, utilizing a third machine learning model, a given sentiment classification of the given aspect term based on the attention weights and a given portion of the second set of encodings for the given subset of the words, and to provide a response to the query comprising the given sentiment classification.

Abstract: Techniques described herein relate to a method for managing financial service requests. The method includes obtaining, by a prediction manager, a financial service request (FSR) from a client; obtaining historical information associated with the FSR; generating prediction model inputs using the FSR and the historical information; identifying FSR agent comments associated with the FSR; generating a request vector using the FSR agent comments; generating an FSR authenticity index using the request vector and the prediction model inputs; applying a first machine learning model to the FSR authenticity index and the prediction model inputs to generate a first prediction; providing the first prediction to a first approver; and obtaining first approver comments from the first approver.

Abstract: An apparatus comprises at least one processing device configured to receive a query to generate a summary of a document, to perform two or more iterations of filtering the document to produce a current version of the summary of the document, wherein each of the iterations comprises determining similarity between a first vector representation of the current version of the summary and second vector representations of respective ones of two or more portions of the unstructured text data of the document not yet added to the current version of the summary. The processing device is also configured to generate, following identification of one or more designated stopping criteria in a given iteration, a final version of the summary based at least in part on the current version of the summary produced in the given iteration, and to provide a response to the query comprising the final version of the summary.

Abstract: An apparatus comprises at least one processing device configured to receive a query to perform sentiment analysis for a document, to generate, utilizing a first machine learning model, a first set of encodings classifying words of the document as being aspect or non-aspect terms, to generate, utilizing a second machine learning model, a second set of encodings classifying sentiment of the words of the document, and to determine, for a given aspect term, attention weights for a given subset of the words of the document surrounding the given aspect term. The processing device is also configured to generate, utilizing a third machine learning model, a given sentiment classification of the given aspect term based on the attention weights and a given portion of the second set of encodings for the given subset of the words, and to provide a response to the query comprising the given sentiment classification.

Abstract: An apparatus comprises at least one processing device configured to receive a query to determine associations between named entities and aspect terms for a document, to generate, utilizing a first machine learning model, a first set of encodings classifying words of the document as being aspect or non-aspect terms, to generate, utilizing a second machine learning model, a second set of encodings classifying associations of the words, and to determine, for a given aspect term, attention weights for a given subset of the words surrounding the given aspect term. The processing device is also configured to generate, utilizing a third machine learning model, predictions of association between the given aspect term and named entities recognized in the given subset of the words, and to provide a response to the query comprising at least one of the predicted associations.

Abstract: An apparatus comprises at least one processing device configured to receive a query to generate a summary of a document, to perform two or more iterations of filtering the document to produce a current version of the summary of the document, wherein each of the iterations comprises determining similarity between a first vector representation of the current version of the summary and second vector representations of respective ones of two or more portions of the unstructured text data of the document not yet added to the current version of the summary. The processing device is also configured to generate, following identification of one or more designated stopping criteria in a given iteration, a final version of the summary based at least in part on the current version of the summary produced in the given iteration, and to provide a response to the query comprising the final version of the summary.

Abstract: A system, method, and computer-readable medium are disclosed for management of a distributed ledger technology customer loyalty program, by establishing a distributed ledger technology network of customer and entity nodes. The entity nodes support products and/or services purchased by customers, providing a distributed ledger technology platform accessible by the nodes. Transactions between nodes go through the distributed ledger technology platform. A distributed ledger technology ledger which tracks the transactions. Coins/credits are provided to customers based on their transactions.

Abstract: Techniques described herein relate to a method for performing testing operations for information handling systems.

Abstract: A system, method, and computer-readable storage medium are disclosed that execute machine vision operations to categorize a locality. At least one embodiment accesses a map image of a locality, where the map image includes geographical artefacts corresponding to entities within the locality; analyzes the map image to detect the entities in the locality using the geographical artefacts; assigns entity classes to detected entities in the locality; assigns a locality score to the locality based on entity classes included in the locality; retrieves street view images for one or more of the detected entities in the locality; and analyzes street view images of the detected entities to assign one or more further classifications to the detected entities. Other embodiments include corresponding computer systems, apparatus, and computer programs recorded on one or more computer storage devices, each configured to perform the actions of the method.

Abstract: A system, method, and computer-readable medium are provided that engages in a data-driven and machine learning-based approach to arrive at high-value, system under test configurations for validation. Embodiments determine all the possible configurations for a computer platform, considering the variety of processors, boards, adapters, and the like, and then utilize a pseudo-ensemble clustering methodology that combines a k-means clustering technique with a neural-network based Kohenon self-organizing map competitive clustering technique to associate like configurations, and then utilizes a data-driven scoring methodology on the clustered configurations to prioritize those configurations to be validation tested.

Abstract: A system, method, and computer-readable medium are provided for a hardware component failure prediction system that can incorporate a time-series dimension as an input while also addressing issues related to a class imbalance problem associated with failure data. Embodiments utilize a double-stacked long short-term memory (DS-LSTM) deep neural network with a first layer of the DS-LSTM passing hidden cell states learned from a sequence of multi-dimensional parameter time steps to a second layer of the DS-LSTM that is configured to capture a next sequential prediction output. Output from the second layer is combined with a set of categorical variables to an input layer of a fully-connected dense neural network layer. Information generated by the dense neural network provides prediction of whether a hardware component will fail in a given future time interval.

Abstract: At least one embodiment of the disclosed system is directed to computer-implemented method for using machine vision to categorize a locality to conduct lead mining analyses. Embodiments of the method may include: generating locality profile scores and economic categorization for each locality of a plurality of localities, the locality profile score for each locality being derived through neural network analyses of map images of the locality, the economic categorization being derived through neural network analyses of images of entities within the locality; and generating a lead score for each entity in the locality group as a function of the locality profile score for the locality in which the entity is located, the economic categorization of the locality in which the entity is located, and campaign vehicles used in the locality in which the entity is located.