Patents by Inventor Ramakrishna J. Gorthi
Ramakrishna J. Gorthi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10311143Abstract: Frustration in online chat communication is prevented in which a text transcript is generated by at least two chat participants, by: (i) identifying in a text transcript a text-based signal listed on a list of text-based signals in a table; (ii) performing a first text analytics analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript, the first text analytics analysis using a context hint provided in the table, the context hint corresponding in the table to the text-based signal; and (iii) responsive to potential frustration being evidenced by the text transcript, taking a responsive action based at least in part upon a potential cause of the potential frustration determined by performing a second text analytics analysis on the text transcript. The context hint is a contextual clue that supports a determination of whether the text-based signal indicates potential frustration as evidenced by the text transcript.Type: GrantFiled: July 17, 2017Date of Patent: June 4, 2019Assignee: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9860355Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: GrantFiled: November 23, 2015Date of Patent: January 2, 2018Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Publication number: 20170315985Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) identifying in a text transcript a text-based signal listed on a list of text-based signals in a table; (ii) performing a first text analytics analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript, the first text analytics analysis using a context hint provided in the table, the context hint corresponding in the table to the text-based signal; and (iii) responsive to potential frustration being evidenced by the text transcript, taking a responsive action based at least in part upon a potential cause of the potential frustration determined by performing a second text analytics analysis on the text transcript. The context hint is a contextual clue that supports a determination of whether the text-based signal indicates potential frustration as evidenced by the text transcript.Type: ApplicationFiled: July 17, 2017Publication date: November 2, 2017Inventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9760562Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) performing a simple check on the text transcript for existence of a potential frustration precondition; and (ii) on condition that a frustration precondition is found, performing text analytics type analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript. If it is determined that potential frustration is evidenced by the chat transcript then responsive action is taken to prevent and/or stem the frustration.Type: GrantFiled: March 29, 2016Date of Patent: September 12, 2017Assignee: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9760585Abstract: Techniques for objectclass versioning in directory server schema are provided. The techniques include migrating from one version of a directory server to another version of the directory server, maintaining one or more versions of an objectclass while migrating from one version of a directory server to another version of the directory server, and selecting one of the one or more versions of an objectclass for normal functioning of an application.Type: GrantFiled: December 13, 2012Date of Patent: September 12, 2017Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Prashant Srivastava
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Patent number: 9760563Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) performing a simple check on the text transcript for existence of a potential frustration precondition; and (ii) on condition that a frustration precondition is found, performing text analytics type analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript. If it is determined that potential frustration is evidenced by the chat transcript then responsive action is taken to prevent and/or stem the frustration.Type: GrantFiled: March 29, 2016Date of Patent: September 12, 2017Assignee: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9747904Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: GrantFiled: December 29, 2016Date of Patent: August 29, 2017Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Publication number: 20170148445Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: ApplicationFiled: December 29, 2016Publication date: May 25, 2017Inventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Publication number: 20170149947Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: ApplicationFiled: November 23, 2015Publication date: May 25, 2017Inventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9570079Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: GrantFiled: July 5, 2016Date of Patent: February 14, 2017Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9462102Abstract: A computer detects a connected voice or video call between participants and records a brief media sample. Speech recognition is utilized to determine when the call is connected as well as to transcribe the content of the audio portion of the media sample. The recorded media sample and transcribed content is associated with the connected voice or video call such that a user may reference it at a later point. The computer additionally suggests creating or editing contact information associated with the participants of the connected voice or video call based on the transcribed content.Type: GrantFiled: February 8, 2016Date of Patent: October 4, 2016Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9424248Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) performing a simple check on the text transcript for existence of a potential frustration precondition; and (ii) on condition that a frustration precondition is found, performing text analytics type analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript. If it is determined that potential frustration is evidenced by the chat transcript then responsive action is taken to prevent and/or stem the frustration.Type: GrantFiled: April 30, 2013Date of Patent: August 23, 2016Assignee: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Publication number: 20160210281Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) performing a simple check on the text transcript for existence of a potential frustration precondition; and (ii) on condition that a frustration precondition is found, performing text analytics type analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript. If it is determined that potential frustration is evidenced by the chat transcript then responsive action is taken to prevent and/or stem the frustration.Type: ApplicationFiled: March 29, 2016Publication date: July 21, 2016Inventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Publication number: 20160210282Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) performing a simple check on the text transcript for existence of a potential frustration precondition; and (ii) on condition that a frustration precondition is found, performing text analytics type analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript. If it is determined that potential frustration is evidenced by the chat transcript then responsive action is taken to prevent and/or stem the frustration.Type: ApplicationFiled: March 29, 2016Publication date: July 21, 2016Inventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9330088Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) performing a simple check on the text transcript for existence of a potential frustration precondition; and (ii) on condition that a frustration precondition is found, performing text analytics type analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript. If it is determined that potential frustration is evidenced by the chat transcript then responsive action is taken to prevent and/or stem the frustration.Type: GrantFiled: April 23, 2013Date of Patent: May 3, 2016Assignee: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 9098560Abstract: A proxy server distributes client messages to backend servers based on language. An incoming client message to the proxy server specifies a language to use for queries and other transactions with the backend servers. The proxy server determines a backend server that supports the language and transmits the client message to that backend server. A client message might specify a character set as well for interacting with the backend servers that support languages under a given character set.Type: GrantFiled: December 22, 2009Date of Patent: August 4, 2015Assignee: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Publication number: 20140316765Abstract: Monitoring an internet chat in which a text transcript is generated by at least two chat participants, by: (i) performing a simple check on the text transcript for existence of a potential frustration precondition; and (ii) on condition that a frustration precondition is found, performing text analytics type analysis on the text transcript to determine whether potential frustration is evidenced by the text transcript. If it is determined that potential frustration is evidenced by the chat transcript then responsive action is taken to prevent and/or stem the frustration.Type: ApplicationFiled: April 23, 2013Publication date: October 23, 2014Applicant: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Patent number: 8700004Abstract: Embodiments of the invention related to a method for encapsulating phone numbers preferably using a token based framework and routing calls between users using such a token based framework, where the method comprises generating a set of tokens by a service provider for a phone number provided by the service provider, wherein the set of tokens comprise a generic token and a privacy token, the generic token maintained by the service provider and the privacy token distributed to a first user. Other embodiments are also disclosed.Type: GrantFiled: May 31, 2013Date of Patent: April 15, 2014Assignee: International Business Machines CorporationInventors: Ramakrishna J. Gorthi, Yoshinobu Ishigaki, Mukul Pramod Markande, Sunil Manohar Ranahandola
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Patent number: 8560556Abstract: Dynamic aliasing of multi-valued binary attributes in a directory. A plurality of binary attribute-values are stored in the directory that in the aggregate form the multi-valued binary attribute. For each binary attribute-value, there is stored metadata describing characteristics of the binary attribute-value with which it is associated. A preference is received from a user of the directory, the preference being based on the characteristics of the multi-valued binary attribute. The preference is associated with at least one binary attribute-value. A set of multi-valued binary attribute-values are associated for the user based on the preference received from the user and the set of multi-valued binary attribute-values are accessed.Type: GrantFiled: January 12, 2010Date of Patent: October 15, 2013Assignee: International Business Machines CorporationInventors: Annemarie R. Fitterer, Ramakrishna J. Gorthi, Chandrajit G. Joshi, Romil J. Shah
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Publication number: 20130260716Abstract: Embodiments of the invention related to a method for encapsulating phone numbers preferably using a token based framework and routing calls between users using such a token based framework, where the method comprises generating a set of tokens by a service provider for a phone number provided by the service provider, wherein the set of tokens comprise a generic token and a privacy token, the generic token maintained by the service provider and the privacy token distributed to a first user. Other embodiments are also disclosed.Type: ApplicationFiled: May 31, 2013Publication date: October 3, 2013Inventors: Ramakrishna J. Gorthi, Yoshinobu Ishigaki, Mukul Pramod Markande, Sunil Manohar Ranahandola