Patents by Inventor Ramchandra Kulkarni

Ramchandra Kulkarni has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10482521
    Abstract: User intent is identified while the user browses online and recommendations are provided to the user. The recommendations are based on the identified intent, interests, and preferences of the user who is performing the searches. The determination of user intent and interests is based on a statistical model derived from data compiled from the user and a plurality of other users. Other resources may also be determined to be relevant, for example, because of past interactions of the user, memberships of the user in ecommerce websites, the user's interests and preferences are similar to those of other users, and so on. The result of the user search is a ranked set of recommendations that is provided to the user.
    Type: Grant
    Filed: April 6, 2017
    Date of Patent: November 19, 2019
    Assignee: [24]7.ai, Inc.
    Inventors: Ravi Vijayaraghavan, Subhash Ramchandra Kulkarni, Kranthi Mitra Adusumilli
  • Patent number: 10373177
    Abstract: Online browsing behavior is used to predict the intent of online users dynamically. The category of online user is predicted and the prediction can be used to provide assistance to the user, if required. Such prediction is based on a combination of a Naïve's Bayes classifier and a Markov model.
    Type: Grant
    Filed: February 6, 2014
    Date of Patent: August 6, 2019
    Assignee: [24] 7 .ai, Inc.
    Inventors: Ravi Vijayaraghavan, Kranthi Mitra Adusumilli, Subhash Ramchandra Kulkarni, Ravi Prakash
  • Patent number: 10360610
    Abstract: A method and apparatus enables identification of customer characteristics and behavior, and predicts the customer's intent. Such prediction can be used to adopt various business strategies to increase the chances of conversion of customer interaction to a sale, and thereby can increase revenue, and/or enhance the customer's experience.
    Type: Grant
    Filed: January 22, 2016
    Date of Patent: July 23, 2019
    Assignee: [24]7.ai, Inc.
    Inventors: Ravi Vijayaraghavan, Subhash Ramchandra Kulkarni, Kranthi Mitra Adusumilli
  • Patent number: 9910909
    Abstract: Embodiments of the invention relate to managing user interactions and, more particularly, to performing analysis on data generated by user interactions. Embodiments of the invention use text mining to extract personal information of users from user interactions automatically. A topic model is used to reduce the number of dimensions required to represent the text, yet all the information of interest is highly pronounced. This enables a lower dimensional representation of the data leading to significantly faster computations.
    Type: Grant
    Filed: April 10, 2014
    Date of Patent: March 6, 2018
    Assignee: 24/7 CUSTOMER, INC.
    Inventors: Darshan Hegde, Kranthi Mitra Adusumilli, Subhash Ramchandra Kulkarni, Ravi Prakash
  • Publication number: 20170213274
    Abstract: User intent is identified while the user browses online and recommendations are provided to the user. The recommendations are based on the identified intent, interests, and preferences of the user who is performing the searches. The determination of user intent and interests is based on a statistical model derived from data compiled from the user and a plurality of other users. Other resources may also be determined to be relevant, for example, because of past interactions of the user, memberships of the user in ecommerce websites, the user's interests and preferences are similar to those of other users, and so on. The result of the user search is a ranked set of recommendations that is provided to the user.
    Type: Application
    Filed: April 6, 2017
    Publication date: July 27, 2017
    Inventors: Ravi VIJAYARAGHAVAN, Subhash Ramchandra KULKARNI, Kranthi Mitra ADUSUMILLI
  • Patent number: 9652797
    Abstract: User intent is identified while the user browses online and recommendations are provided to the user. The recommendations are based on the identified intent, interests, and preferences of the user who is performing the searches. The determination of user intent and interests is based on a statistical model derived from data compiled from the user and a plurality of other users. Other resources may also be determined to be relevant, for example, because of past interactions of the user, memberships of the user in ecommerce websites, the user's interests and preferences are similar to those of other users, and so on. The result of the user search is a ranked set of recommendations that is provided to the user.
    Type: Grant
    Filed: January 13, 2014
    Date of Patent: May 16, 2017
    Assignee: 24/7 CUSTOMER, INC.
    Inventors: Ravi Vijayaraghavan, Subhash Ramchandra Kulkarni, Kranthi Mitra Adusumilli
  • Publication number: 20160217515
    Abstract: A method and apparatus enables identification of customer characteristics and behavior, and predicts the customer's intent. Such prediction can be used to adopt various business strategies to increase the chances of conversion of customer interaction to a sale, and thereby can increase revenue, and/or enhance the customer's experience.
    Type: Application
    Filed: January 22, 2016
    Publication date: July 28, 2016
    Inventors: Ravi VIJAYARAGHAVAN, Subhash Ramchandra KULKARNI, Kranthi Mitra ADUSUMILLI
  • Patent number: 9384005
    Abstract: A client-side integrated development environment (IDE) may rely on an application server for certain processing tasks, such as generating code or other output using server-side templates. The client-side IDE can itself be configured through use of the application server to handle events generated in the client-side IDE. This may allow developers to easily add and/or change IDE functionality without the need to be familiar with the IDE software architecture or programming language.
    Type: Grant
    Filed: August 27, 2009
    Date of Patent: July 5, 2016
    Assignee: Adobe Systems Incorporated
    Inventors: Sandeep Paliwal, Ramchandra Kulkarni
  • Patent number: 9275342
    Abstract: A method and apparatus enables identification of customer characteristics and behavior, and predicts the customer's intent. Such prediction can be used to adopt various business strategies to increase the chances of conversion of customer interaction to a sale, and thereby can increase revenue, and/or enhance the customer's experience.
    Type: Grant
    Filed: March 28, 2013
    Date of Patent: March 1, 2016
    Assignee: 24/7 Customer, Inc.
    Inventors: Ravi Vijayaraghavan, Subhash Ramchandra Kulkarni, Kranthi Mitra Adusumilli
  • Publication number: 20140289738
    Abstract: A client-side integrated development environment (IDE) may rely on an application server for certain processing tasks, such as generating code or other output using server-side templates. The client-side IDE can itself be configured through use of the application server to handle events generated in the client-side IDE. This may allow developers to easily add and/or change IDE functionality without the need to be familiar with the IDE software architecture or programming language.
    Type: Application
    Filed: August 27, 2009
    Publication date: September 25, 2014
    Applicant: Adobe Systems Incorporated
    Inventors: Sandeep Paliwal, Ramchandra Kulkarni
  • Publication number: 20140222823
    Abstract: Embodiments of the invention relate to managing user interactions and, more particularly, to performing analysis on data generated by user interactions. Embodiments of the invention use text mining to extract personal information of users from user interactions automatically. A topic model is used to reduce the number of dimensions required to represent the text, yet all the information of interest is highly pronounced. This enables a lower dimensional representation of the data leading to significantly faster computations.
    Type: Application
    Filed: April 10, 2014
    Publication date: August 7, 2014
    Inventors: Darshan Hegde, Kranthi Mitra Adusumilli, Subhash Ramchandra Kulkarni, Ravi Prakash
  • Publication number: 20140222503
    Abstract: Online browsing behavior is used to predict the intent of online users dynamically. The category of online user is predicted and the prediction can be used to provide assistance to the user, if required. Such prediction is based on a combination of a Naïve's Bayes classifier and a Markov model.
    Type: Application
    Filed: February 6, 2014
    Publication date: August 7, 2014
    Inventors: Ravi VIJAYARAGHAVAN, Kranthi Mitra ADUSUMILLI, Subhash Ramchandra KULKARNI, Ravi PRAKASH
  • Publication number: 20140207622
    Abstract: User intent is identified while the user browses online and recommendations are provided to the user. The recommendations are based on the identified intent, interests, and preferences of the user who is performing the searches. The determination of user intent and interests is based on a statistical model derived from data compiled from the user and a plurality of other users. Other resources may also be determined to be relevant, for example, because of past interactions of the user, memberships of the user in ecommerce websites, the user's interests and preferences are similar to those of other users, and so on. The result of the user search is a ranked set of recommendations that is provided to the user.
    Type: Application
    Filed: January 13, 2014
    Publication date: July 24, 2014
    Inventors: Ravi VIJAYARAGHAVAN, Subhash Ramchandra KULKARNI, Kranthi Mitra ADUSUMILLI
  • Publication number: 20130268468
    Abstract: A method and apparatus enables identification of customer characteristics and behavior, and predicts the customer's intent. Such prediction can be used to adopt various business strategies to increase the chances of conversion of customer interaction to a sale, and thereby can increase revenue, and/or enhance the customer's experience.
    Type: Application
    Filed: March 28, 2013
    Publication date: October 10, 2013
    Applicant: 24/7 CUSTOMER, INC.
    Inventors: Ravi VIJAYARAGHAVAN, Subhash Ramchandra KULKARNI, Kranthi Mitra ADUSUMILLI