Abstract: CIMS can provide users with essential resources; provide a mechanism for instantly creating, modifying, and delivering infrastructure data that used to take hours or days; improve the efficiency of systems interfacing with it while reducing costly infrastructure; ensure audit and regulatory requirements are satisfied by automatically creating and recording a history of all application transactions; eliminate the cost overhead and human error associated with manual, time-consuming work currently performed by many systems administrators on each disparate system; and be transparent to end users, thereby defraying the costs of time off the job normally incurred with retraining CIMS offers the functionality of the disparate applications and consistently interfaces with the underlying infrastructure. As a result, infrastructure providers do not have to communicate directly with a vast array of business applications.