Patents by Inventor Ramjee Rajasekaran

Ramjee Rajasekaran has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD AND SYSTEM FOR AUTOMATIC TECHNICAL ASSISTANCE
    Publication number: 20220101217
    Abstract: A method and system for automatic technical assistance is provided. The technical assistant is first trained using the user profile of the users who will be accessing the technical assistant, and the workflow details. The technical assistant continuously monitors user screen and checks if the user is on the correct screen for the required workflow. Based on user confirmation an RPA bot resolves the error for the user. In an embodiment, the bot completes the workflow for the user. The bot may also provide guidance content to the user to help the user realize the error.
    Type: Application
    Filed: June 11, 2021
    Publication date: March 31, 2022
    Inventors: Syed Ahmed, Raajesh Laguduva Rameshbabu, Yuvaraj Vellore Chandrasekaran, Ramjee Rajasekaran, Dinesh Bavikati, Ramji Thillai Chithambaram