Patents by Inventor Ramya Raghavan

Ramya Raghavan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and method for incident scorecard
    Patent number: 11334835
    Abstract: A system includes a client instance hosted by a datacenter, wherein the client instance is generated for one or more client networks. The system performs operations comprising generating a graphical user interface, receiving, via the graphical user interface, an input adjusting the selected time period, and updating the graphical user interface in real time in response to the received input. The graphical user interface includes a timeline that spans an entirety of an incident dataset, a selected time period, wherein the selected time period is a portion of the timeline, a plot of incident data from the incident dataset over the selected time period, and a plurality of calculated metrics based on the incident data during the selected time period.
    Type: Grant
    Filed: May 4, 2018
    Date of Patent: May 17, 2022
    Assignee: ServiceNow, Inc.
    Inventors: Aida Rikovic Tabak, Marta Penzo, Andrei-Mihai Gabur, Ciprian Mocanu, Jimmy Castex, Lidhvija Boini, Anita Lugomer, Georgi Ivanov, Ramya Raghavan
  • SYSTEMS AND METHOD FOR INCIDENT SCORECARD
    Publication number: 20190340559
    Abstract: A system includes a client instance hosted by a datacenter, wherein the client instance is generated for one or more client networks. The system performs operations comprising generating a graphical user interface, receiving, via the graphical user interface, an input adjusting the selected time period, and updating the graphical user interface in real time in response to the received input. The graphical user interface includes a timeline that spans an entirety of an incident dataset, a selected time period, wherein the selected time period is a portion of the timeline, a plot of incident data from the incident dataset over the selected time period, and a plurality of calculated metrics based on the incident data during the selected time period.
    Type: Application
    Filed: May 4, 2018
    Publication date: November 7, 2019
    Inventors: Aida Rikovic Tabak, Marta Penzo, Andrei-Mihai Gabur, Ciprian Mocanu, Jimmy Castex, Lidhvija Boini, Anita Lugomer, Georgi Ivanov, Ramya Raghavan