Patents by Inventor Randall S. Harbin

Randall S. Harbin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7209860
    Abstract: An expert diagnostic service system using a distributed architecture for generating expert diagnostic suggestions based on input received from a plurality of diagnostic systems. The expert service system collects data related to effective diagnostic results, such as effective fixes, corresponding to various symptoms/faults from a plurality of diagnostic systems via a data transmission network, and accumulates the number of each effective fix corresponding to each of the various symptoms. The expert service system then assigns at least one effective fix to one of the various symptoms based on a result of the accumulating step, such as the rank of the accumulated number of each fix. The expert service system uses the assigned fix corresponding to a symptom as expert suggestions.
    Type: Grant
    Filed: July 7, 2003
    Date of Patent: April 24, 2007
    Assignee: Snap-On Incorporated
    Inventors: Dale A. Trsar, Tyrone J. Moritz, Mark H. Petersen, Edward A. Maron, Richard H. Shepherd, Randall S. Harbin, Neil Davis, Mary Beth Siddons, David R. Ellingen, Brad R. Lewis