Patents by Inventor Randolph Minde

Randolph Minde has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated ticket comparison and substitution recommendation system
    Patent number: 11188852
    Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.
    Type: Grant
    Filed: March 26, 2020
    Date of Patent: November 30, 2021
    Assignee: StubHub, Inc.
    Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez
  • AUTOMATED TICKET COMPARISON AND SUBSTITUTION RECOMMENDATION SYSTEM
    Publication number: 20200226500
    Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.
    Type: Application
    Filed: March 26, 2020
    Publication date: July 16, 2020
    Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez
  • Automated ticket comparison and substitution recommendation system
    Patent number: 10614384
    Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.
    Type: Grant
    Filed: December 30, 2014
    Date of Patent: April 7, 2020
    Assignee: STUBHUB, INC.
    Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez
  • AUTOMATED TICKET COMPARISON AND SUBSTITUTION RECOMMENDATION SYSTEM
    Publication number: 20160189060
    Abstract: Systems and methods for creating a recommendation engine of a process modeling server and automatically comparing tickets by the recommendation engine are disclosed. The recommendation engine may be generated by digitizing a seat map of a venue that characterizes one or more interrelationships between the seats. After creation, the process modeling server receives a notification that a ticket holder's ticket to an event taking place at a venue has been cancelled or become otherwise unavailable. The process modeling server compares one or more attributes of the now-unavailable ticket to one or more rules maintained by a recommendation engine of the process modeling server. The recommendation engine generates one or more substitute ticket alternatives based on the comparison for selection. The recommendation engine may refine the one or more rules over time based on actual customer selection.
    Type: Application
    Filed: December 30, 2014
    Publication date: June 30, 2016
    Inventors: Sandy Ngo, Adriane McFetridge, Randolph Minde, Christopher Pierce, James Suller, Wagner Gomez