Patents by Inventor Randy W. Hoffman

Randy W. Hoffman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7698182
    Abstract: A system and method for optimizing profitability is provided disclosing an intelligent customer scoring system (iCSS) for receiving a telephone number and transaction request. When the iCSS receives an initial transaction request, it accesses local information related to the number to predict a real-time initial customer score, wherein the requested initial transaction is allowed in real-time based on a comparison of the initial customer score, an expected profitability of the transaction, and a predetermined threshold level. The iCSS accesses information related to the number and the profitability of the transactions to refine the customer score. When the iCSS receives a subsequent transaction request, it is allowed or denied by comparing the refined customer score and expected profitability with the predetermined threshold.
    Type: Grant
    Filed: April 29, 2002
    Date of Patent: April 13, 2010
    Assignee: Evercom Systems, Inc.
    Inventors: Richard Falcone, Keith S. Kelson, Jeremy W. Duke, Lee R. Johnson, Robert E. Sullivan, Randy W. Hoffman