Abstract: A system, method, and computer-readable medium are disclosed for providing a short message metadata generation tool which performs a short message metadata generation operation which automatically generates metadata for new and/or updated products as well as augmenting short message content. The short message metadata generation operation provides users with customized metadata for various products and/or lines of business and guide official company identifiers with reliable data that can be promoted among customers with ease.

Abstract: A system, method, and computer-readable medium are disclosed for providing a short message tool for identifying and correlating relationships between and among multiple short messages. The short message tool collates the short message data from all company related short messages and generates a report and create a map between the contents, customers and the revenue. Such a multiple short message tool defines a workflow to generate a report from multiple short messages. More specifically, in certain embodiments the customized report may be customized based on based on lines of business (LOBs), number of short messages and re-generation of short messages (referred to as re-tweets when the short messages are Twitter type short messages), favorites, and information about individual users.

Abstract: A system, method, and computer-readable medium are disclosed for a social media amplification operation which includes a workflow to amplify content over a plurality of social media platforms. More specifically, in certain embodiments, the workflow translates social media postings made in one language (e.g., the English language) into postings in multiple languages. Additionally, in certain embodiments, the broadcast the social media posting via a region specific user names (e.g., a region specific handle). Additionally, in certain embodiments, the workflow further includes identifying and adding region specific influencers. Additionally, in certain embodiments, the workflow further includes identifying and using region specific tag data (e.g., a region specific #tag) for the region and amplifying the information across multiple region specific social media platforms in their preferred time.

Abstract: A system, method, and computer-readable medium for performing a web site accessibility operation. The web site accessibility operation automatically enables web site accessibility features for a differently abled user. In certain embodiments, the accessibility features are customized to ease accessibility factors. In certain embodiments, the web site accessibility operation intelligently detects a disability of a user and automatically enables web site accessibility features based upon the detected disability. When performing a web site accessibility operation, a user access a website an analyzer module determines whether the user has a disability and if so what type of disability. Based upon the determination the analyzer module automatically modifies the web site to optimize the accessibility of the web site for the identified disability.

Abstract: A system, method, and computer-readable medium are disclosed for performing a web site accessibility operation. The web site accessibility operation automatically enables web site accessibility features for a differently abled user. In certain embodiments, the accessibility features are customized to ease accessibility factors. In certain embodiments, the web site accessibility operation intelligently detects a disability of a user and automatically enables web site accessibility features based upon the detected disability. When performing a web site accessibility operation, a user access a website an analyzer module determines whether the user has a disability and if so what type of disability. Based upon the determination the analyzer module automatically modifies the web site to optimize the accessibility of the web site for the identified disability.

Abstract: A system, method, and computer-readable medium are disclosed for performing an industry wide topic detection operation which automatically detects the topics of interest within a particular industry is disclosed. Such an industry wide topic detection operation enables an organization to potentially identify shortcomings of competitors of an organization as well as business opportunities for the organization. Data generated by the industry wide topic detection operation is also useful for an organization to identify customer centric solutions, to address industry wide issues which may not addressed by other organizations within the industry. Observing and proactively engaging on these hot issues before other organizations allows a particular organization to react before competing organizations. In various embodiments, topics of interest include one or more of hot topics, troubled topics and frequently discussed topics.

Abstract: A system, method, and computer-readable medium are disclosed for providing a short message metadata generation tool which performs a short message metadata generation operation which automatically generates metadata for new and/or updated products as well as augmenting short message content. The short message metadata generation operation provides users with customized metadata for various products and/or lines of business and guide official company identifiers with reliable data that can be promoted among customers with ease.

Abstract: A system, method, and computer-readable medium are disclosed for a social media amplification operation which includes a workflow to amplify content over a plurality of social media platforms. More specifically, in certain embodiments, the workflow translates social media postings made in one language (e.g., the English language) into postings in multiple languages. Additionally, in certain embodiments, the broadcast the social media posting via a region specific user names (e.g., a region specific handle). Additionally, in certain embodiments, the workflow further includes identifying and adding region specific influencers. Additionally, in certain embodiments, the workflow further includes identifying and using region specific tag data (e.g., a region specific #tag) for the region and amplifying the information across multiple region specific social media platforms in their preferred time.

Abstract: A system, method, and computer-readable medium are disclosed for providing a short message tool for identifying and correlating relationships between and among multiple short messages. The short message tool collates the short message data from all company related short messages and generates a report and create a map between the contents, customers and the revenue. Such a multiple short message tool defines a workflow to generate a report from multiple short messages. More specifically, in certain embodiments the customized report may be customized based on based on lines of business (LOBs), number of short messages and re-generation of short messages (referred to as re-tweets when the short messages are Twitter type short messages), favorites, and information about individual users.