Abstract: A method for processing store returns, comprising: selecting, from a data repository, an electronically archived purchase receipt corresponding to an item for return to a retail establishment; identifying the retail establishment for returning the purchased item regardless of whether the item was purchased at the retail establishment; associating at the data repository the purchase receipt and a selected type of tender; and electronically and automatically transferring a refund for the returned item to the selected type of tender.

Abstract: A guidance system and method including receiving self-service option information from a self-service kiosk, wherein the self-service kiosk prompts the user to input information regarding a self-service option, processing the self-service option information to determine a correct kiosk destination for the user from a plurality of kiosk destinations, wherein the self-service order is processed at the correct kiosk destination, actuating a light source to illuminate a pathway to be followed by the user to reach the correct kiosk destination, wherein the pathway is visible on a floor of a user queuing location for processing self-service orders, between the self-service kiosk and the correct kiosk destination located in the user queuing location for processing self-service orders of the retail location, and prompting an available self-service kiosk to alert a nearby customer to an availability of the available self-service kiosk, to reduce a queue of customers in the user queuing location.