Abstract: Systems and methods provide customers with a need-based warranty using a deep learning neural network. After categorizing, a customer need is mapped to a warranty type based on the SLA needs. Warranties may then be suggested based on customer need. In another embodiment, systems and methods detect an optimal warranty based on part failure and performance of a server. A mean time to resolve or replace can be minimized in future failure instances by comparing the derived replacement time with available warranty offerings to identify potential deviations and thereby recommend an optimal warranty from the available offerings. In a further embodiment, systems and methods identify and offer additional service contracts for vender services. A warranty proposer looks for warranty types that are emitted by a warranty-types analyzer and by a technical-support analyzer. The overlapping warranty offers are provided to customers.

Abstract: Technology described herein can be employed to automatically recommend a tiering policy for data storage of data at a data storage system, such as a cloud storage system. An example method can comprise determining, by a system comprising a processor, context information defining a data storage attribute applicable to data at a cloud storage system. The method can comprise, in response to determining the context information, generating, by the system, a tiering policy defining an element of tiering storage of data at the cloud storage system, wherein the tiering policy is based on the data storage attribute defined by the context information. The method also can comprise, in response to generating the tiering policy, outputting, by the system, the tiering policy to a storage device associated with a customer. The analysis can be performed using an artificial intelligence process, machine learning process or a combination thereof.

Abstract: Custom-tailored warranties are provided with improved service level agreements (SLA) based upon an estimated turnaround time for service and/or parts. The turnaround time is calculated using an artificial intelligence or machine learning engine considering parameters such as the transit time from the nearest service centers and warehouses, the availability of service engineers at the service centers, and the availability of replacement parts in the warehouse. A custom-tailored warranty also may be offered for a specific customer-selected SLA if supported by the estimated turnaround time for the location. A warranty recommendation may be based on device location for data centers in multiple locations. A Location-Based Warranty Monitor (LBWM) provides fine-grained warranty suggestions and Un-bound Warranty Tokens (UWTs) can be bound to a system to assign a warranty with a desired. SLA.

Abstract: Technology described herein can be employed to automatically recommend a tiering policy for data storage of data at a data storage system, such as a cloud storage system. An example method can comprise determining, by a system comprising a processor, context information defining a data storage attribute applicable to data at a cloud storage system. The method can comprise, in response to determining the context information, generating, by the system, a tiering policy defining an element of tiering storage of data at the cloud storage system, wherein the tiering policy is based on the data storage attribute defined by the context information. The method also can comprise, in response to generating the tiering policy, outputting, by the system, the tiering policy to a storage device associated with a customer. The analysis can be performed using an artificial intelligence process, machine learning process or a combination thereof.

Abstract: Systems and methods take into account the criticality of workloads, the warranty needs of workloads, the warranty available time, and the lifetime of a workload to provide an optimal solution that ensures servers are used to highest extent. The warranty health of servers is computed and categorized as critical, warning, or healthy based on the number of days remaining in warranty. Workloads are tagged as short-term or long-term workloads. Workloads are also classified based on criticality. The quarantine mode for proactive high availability of servers is divided into multiple modes, including a long-time, critical-workload quarantine mode, a critical-workload quarantine mode, and a standard quarantine mode. Servers that are in quarantine mode are assigned new workloads based upon the warranty health, workload term, and workload criticality.

Abstract: Systems and methods provide a logical-physical warranty that is applied to nodes at a logical grouping level, such as a cluster. A logical warranty is associated with the nodes in the logical group or cluster in addition to each node's original individual warranty. The logical warranty stretches the expiration dates for individual warranties to a worst-case date inside the logical group. Customers build, teardown and extend the clusters, and the logical warranty is assigned to nodes in the cluster. The logical warranty is associated with a cluster of a defined size, such as a number of nodes expected, which can be expanded in the future as needed. The logical warranty ensures that there is uniform Service Level Agreement (SLA) for the nodes in the cluster during the warranty lifetime thereby simplifying the support for the cluster.

Abstract: Systems and methods provide customers with a need-based warranty using a deep learning neural network. After categorizing, a customer need is mapped to a warranty type based on the SLA needs. Warranties may then be suggested based on customer need. In another embodiment, systems and methods detect an optimal warranty based on part failure and performance of a server. A mean time to resolve or replace can be minimized in future failure instances by comparing the derived replacement time with available warranty offerings to identify potential deviations and thereby recommend an optimal warranty from the available offerings. In a further embodiment, systems and methods identify and offer additional service contracts for vender services. A warranty proposer looks for warranty types that are emitted by a warranty-types analyzer and by a technical-support analyzer. The overlapping warranty offers are provided to customers.

Abstract: Custom-tailored warranties are provided with improved service level agreements (SLA) based upon an estimated turnaround time for service and/or parts. The turnaround time is calculated using an artificial intelligence or machine learning engine considering parameters such as the transit time from the nearest service centers and warehouses, the availability of service engineers at the service centers, and the availability of replacement parts in the warehouse. A custom-tailored warranty also may be offered for a specific customer-selected SLA if supported by the estimated turnaround time for the location. A warranty recommendation may be based on device location for data centers in multiple locations. A Location-Based Warranty Monitor (LBWM) provides fine-grained warranty suggestions and Un-bound Warranty Tokens (UWTs) can be bound to a system to assign a warranty with a desired. SLA.

Abstract: Embodiments of systems and methods for verification of software packages prior to deployment on an Information Handling System (IHS) are described. In an illustrative, non-limiting embodiment, an IHS may include computer-executable instructions for identifying a configuration characteristic of at least one resource of a client IHS that a software package depends upon to operate on the client IHS, and updating a data structure to indicate the identified software package dependency to the configuration characteristic. When the client IHS requests to be upgraded with the software package, the instructions access the data structure to determine whether or not the configuration characteristic meets the identified software package dependency, allows or inhibits the software upgrade based on if the configuration characteristic meets the identified software package dependency.