Abstract: A first change request is generated in a work flow process to implement a first change to a portion of content within the benefits content system. A first status indicator, indicating whether the first change has passed a quality check, is associated with the first change request. A second status indicator, indicating whether the first status indicator should be overridden, is associated with the first change request. The first change request is moved to a next step in the work flow process if the associated first status indicator indicates the first change has passed the quality check. The first change request is moved to the next step in the work flow process if the associated first status indicator indicates the first change has failed the quality check and the associated second status indicator indicates that the first status indicator should be overridden.

Abstract: Described are methods and apparatus, including computer program products, for multi-authoring within a benefits content management the system. Relationships are defined between content elements of the benefits content system. A first request is received to change a first content element of the benefits content system. Other content elements of the benefits content system having a relationship to the first content element are identified. A user interface is provided on a computing device to enable a user associated with the first request to control access by other users attempting to change one or more of the other content elements having a relationship to the first element while the user associated with the first request is changing the first content element.

Abstract: Described are methods and apparatus, including computer program products, for content filtering within a benefits content management the system. Benefits programs identifiers are defined within the benefits content system. A mapping rule is defined mapping one or more mapping elements into an access key. Values are retrieved for the one or more mapping elements based on a request to display one or more of the benefits programs. The access key is generated using one or more of the retrieved values. A listing is displayed of those benefits programs having an identifier that matches the generated access key.

Abstract: Described are methods and apparatus, including computer program products, for multi-authoring within a benefits content management the system. Relationships are defined between content elements of the benefits content system. A first request is received to change a first content element of the benefits content system. Other content elements of the benefits content system having a relationship to the first content element are identified. A user interface is provided on a computing device to enable a user associated with the first request to control access by other users attempting to change one or more of the other content elements having a relationship to the first element while the user associated with the first request is changing the first content element.

Abstract: A first change request is generated in a work flow process to implement a first change to a portion of content within the benefits content system. A first status indicator, indicating whether the first change has passed a quality check, is associated with the first change request. A second status indicator, indicating whether the first status indicator should be overridden, is associated with the first change request. The first change request is moved to a next step in the work flow process if the associated first status indicator indicates the first change has passed the quality check. The first change request is moved to the next step in the work flow process if the associated first status indicator indicates the first change has failed the quality check and the associated second status indicator indicates that the first status indicator should be overridden.

Abstract: Described are methods and apparatus, including computer program products, for indicating a pending content change within a benefits content system. A request to change a portion of content within the benefits content system is received. A work item is initiating in a work flow process in response to the request. The work item is associated with the portion of content. Based on the association between the work item and the portion of content, an indicator is displayed indicating a pending change when the portion of content is displayed. Details about the pending change to the portion of content based on information included in the work item are displayed in response to an event. The indicator is automatically removed when the work item is closed.