Patents by Inventor Rex M. Wencslao

Rex M. Wencslao has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods to broadcast status of a self-service dispensing device
    Patent number: 8498738
    Abstract: A method is provided to that allows for the broadcast the status of a self-service dispensing device that a user is likely or scheduled to visit. A diagnostic program may be installed on a self-service dispensing device and/or a central server. The diagnostic program monitors the health and status of the self-service dispensing device. If a problem is detected by the diagnostic program, the self-service dispensing device or the central server proactively contacts likely visitors to the device as well as creates a service call to support personnel in order to have the problem repaired.
    Type: Grant
    Filed: December 21, 2010
    Date of Patent: July 30, 2013
    Assignee: NCR Corporation
    Inventor: Rex M. Wencslao
  • METHODS TO BROADCAST STATUS OF A SELF-SERVICE DISPENSING DEVICE
    Publication number: 20120158172
    Abstract: A method is provided to that allows for the broadcast the status of a self-service dispensing device that a user is likely or scheduled to visit. A diagnostic program may be installed on a self-service dispensing device and/or a central server. The diagnostic program monitors the health and status of the self-service dispensing device. If a problem is detected by the diagnostic program, the self-service dispensing device or the central server proactively contacts likely visitors to the device as well as creates a service call to support personnel in order to have the problem repaired.
    Type: Application
    Filed: December 21, 2010
    Publication date: June 21, 2012
    Applicant: NCR CORPORATION
    Inventor: Rex M. Wencslao