Patents by Inventor Ricardo S. Stern

Ricardo S. Stern has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11010275
    Abstract: Trace information representing a program object is automatically logged on a client computing system. It is uploaded to a service computing system where it is configured to be searchable on a property-by-property basis.
    Type: Grant
    Filed: March 18, 2019
    Date of Patent: May 18, 2021
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Narendra Babu Alagiriswamy, Nicholas J. Nehrhood, Nagaraju Palla, Raghavendra Bhuthpur, Nagaraj Patil, Ricardo S. Stern
  • Patent number: 10437663
    Abstract: A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based on the diagnostic data package and the additional problem-specific data. The recovery action indicates whether it can be performed by an end user or an administrative user. Communication with the end user and administrative user is controlled based on the recovery action.
    Type: Grant
    Filed: April 14, 2017
    Date of Patent: October 8, 2019
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Dylan Symington, Ricardo S. Stern, Duncan L. Davenport
  • Publication number: 20190213110
    Abstract: Trace information representing a program object is automatically logged on a client computing system. It is uploaded to a service computing system where it is configured to be searchable on a property-by-property basis.
    Type: Application
    Filed: March 18, 2019
    Publication date: July 11, 2019
    Inventors: Narendra Babu ALAGIRISWAMY, Nicholas J. NEHRHOOD, Nagaraju PALLA, Raghavendra BHUTHPUR, Nagaraj PATIL, Ricardo S. STERN
  • Patent number: 10289526
    Abstract: Trace information representing a program object is automatically logged on a client computing system. It is uploaded to a service computing system where it is configured to be searchable on a property-by-property basis.
    Type: Grant
    Filed: February 6, 2017
    Date of Patent: May 14, 2019
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Narendra Babu Alagiriswamy, Nicholas J. Nehrhood, Nagaraju Palla, Raghavendra Bhuthpur, Nagaraj Patil, Ricardo S. Stern
  • Publication number: 20180300198
    Abstract: A computing system in a server environment receives a diagnostic data package, corresponding to a problem, from a client computing system and runs a problem-specific analyzer to generate additional problem-specific data. A root cause for the problem is identified along with a recovery action, based on the diagnostic data package and the additional problem-specific data. The recovery action indicates whether it can be performed by an end user or an administrative user. Communication with the end user and administrative user is controlled based on the recovery action.
    Type: Application
    Filed: April 14, 2017
    Publication date: October 18, 2018
    Inventors: Dylan Symington, Ricardo S. Stern, Duncan L. Davenport
  • Publication number: 20180225192
    Abstract: Trace information representing a program object is automatically logged on a client computing system. It is uploaded to a service computing system where it is configured to be searchable on a property-by-property basis.
    Type: Application
    Filed: February 6, 2017
    Publication date: August 9, 2018
    Inventors: Narendra Babu Alagiriswamy, Nicholas J. Nehrhood, Nagaraju Palla, Raghavendra Bhuthpur, Nagaraj Patil, Ricardo S. Stern