Abstract: In one embodiment, a device obtains test results for tests targeted at a web application, the tests performed by a plurality of agents. The device maps a portion of the test results to a component of the web application based on identifying information within the portion of the test results. The device makes, based on the portion of the test results that are mapped to the component of the web application, a determination that the component of the web application is experiencing an outage. In one embodiment, the device causes, based on the determination that the component of the web application is experiencing the outage, a mitigation action for the outage.

Abstract: Techniques for performing traffic outage detection in the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for traffic outage detection in the Internet includes deploying a plurality of agents and a plurality of tests to be executed by the deployed agents; collecting path trace data from the plurality of agents to identify one or more terminal events; and detecting a network outage based on the one or more terminal events.

Abstract: Techniques for scheduled tests for endpoint agents are disclosed.

Abstract: Techniques for performing traffic outage detection in the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for traffic outage detection in the Internet includes deploying a plurality of agents and a plurality of tests to be executed by the deployed agents; collecting path trace data from the plurality of agents to identify one or more terminal events; and detecting a network outage based on the one or more terminal events.

Abstract: In one embodiment, a method comprises: obtaining, by a process, path trace data collected by a plurality of performance monitoring agents across a computer network; obtaining, by the process, one or more catalogs having application-based correlation information for the path trace data; generating, by the process, network mapping directed graphs by correlating the path trace data using the one or more catalogs, the network mapping directed graphs logically comprising nodes categorized at a plurality of levels of aggregation and edges connecting the nodes; associating, by the process, test-based performance data with the edges of the network mapping directed graphs; and providing, by the process, at least one Sankey diagram based on the network mapping directed graphs and test-based performance data associated with their edges for selectable display by a user interface.

Abstract: Techniques for monitoring enterprise networks with endpoint agents are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring enterprise networks with endpoint agents includes deploying a plurality of endpoint agents to a plurality of endpoint devices; collecting test results from each of the plurality of endpoint agents, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity; and generating a graphical visualization of an application delivery state for one or more application delivery layers based on the test results, generating an alert based on the test results, or generating a report based on the test results.

Abstract: In one embodiment, a device obtains test results for tests targeted at a web application, the tests performed by a plurality of agents. The device maps a portion of the test results to a component of the web application based on identifying information within the portion of the test results. The device makes, based on the portion of the test results that are mapped to the component of the web application, a determination that the component of the web application is experiencing an outage. In one embodiment, the device causes, based on the determination that the component of the web application is experiencing the outage, a mitigation action for the outage.

Abstract: In one embodiment, a method comprises: obtaining a plurality of results for a corresponding plurality of independent tests performed on a corresponding plurality of services in a computer network, the plurality of results comprising one or more determined pathways through the computer network; determining a specified subset selection regarding the plurality of results, the specified subset selection corresponding to at least two independent service-related tests; combining a portion of the plurality of results into an aggregated results subset according to the specified subset selection; generating a graphical representation visualization of the aggregated results subset, the graphical representation visualization illustrating a plurality of specific pathways through the computer network corresponding to the aggregated results subset; and providing, to a graphical user interface, the graphical representation visualization of the aggregated results subset, the graphical user interface providing for further spe

Abstract: In one embodiment, a method comprises: establishing, from an agent hub device, a tunnel to a remote vantage point device; generating, by the agent hub device, test traffic to appear as though the test traffic originates from the remote vantage point device; encapsulating, by the agent hub device, the test traffic into the tunnel to the remote vantage point device to cause the remote vantage point device to decapsulate the test traffic and send the test traffic as though the test traffic originated from the remote vantage point device; receiving, at the agent hub device, one or more returned test responses in response to the test traffic; and producing, by the agent hub device, test results based on the one or more returned test responses.

Abstract: Techniques for application aware device monitoring correlation and visualization are disclosed. In some embodiments, a system, a process, and/or a computer program product for providing application aware device monitoring includes collecting network layer information from one or more agents utilizing a plurality of tests; collecting device layer information from the one or more agents deployed to monitor a plurality of devices in a network computing environment; correlating the network layer information and the device layer information; and generating a graphical visualization based on the correlated network layer and device layer information (e.g., an alert, report, and/or a graphical visualization can be provided based on the correlated network layer and device layer information to facilitate root cause detection for application performance issues).

Abstract: Techniques for monitoring Voice-over-IP (VoIP) network services over the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring and/or troubleshooting VoIP network services over the Internet includes performing VoIP call initiation testing using a source agent and a target agent; performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet; and generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet.

Abstract: Techniques for monitoring Voice-over-IP (VoIP) network services over the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring and/or troubleshooting VoIP network services over the Internet includes performing VoIP call initiation testing using a source agent and a target agent; performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet; and generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet.

Abstract: Techniques for monitoring enterprise networks with endpoint agents are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring enterprise networks with endpoint agents includes deploying a plurality of endpoint agents to a plurality of endpoint devices; collecting test results from each of the plurality of endpoint agents, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity; and generating a graphical visualization of an application delivery state for one or more application delivery layers based on the test results, generating an alert based on the test results, or generating a report based on the test results.

Abstract: A method and system are described. The method and system include determining a grouping characteristic for a plurality of nodes and a corresponding plurality of links. The nodes and the links correspond to components of a network and are associated with network performance information. The grouping characteristic includes at least one of partitionability into pages and a hop distance. The method and system also include generating a graphical visualization based on the grouping characteristic, the nodes and the links.

Abstract: Techniques for scheduled tests for endpoint agents are disclosed.

Abstract: Techniques for cross-layer troubleshooting of application delivery are disclosed. In some embodiments, cross-layer troubleshooting of application delivery includes collecting test results from a plurality of distributed agents for a plurality of application delivery layers; and generating a graphical visualization of an application delivery state based on the test results for the plurality of application delivery layers (e.g., different application delivery layers).

Abstract: Techniques for scheduled tests for endpoint agents are disclosed.

Abstract: Techniques for application aware device monitoring are disclosed. In some embodiments, a system, a process, and/or a computer program product for providing application aware device monitoring includes collecting network layer information from one or more agents utilizing a plurality of tests; collecting device layer information from the one or more agents deployed to monitor a plurality of devices in a network computing environment; correlating the network layer information and the device layer information; and generating a graphical visualization based on the correlated network layer and device layer information (e.g., an alert, report, and/or a graphical visualization can be provided based on the correlated network layer and device layer information to facilitate root cause detection for application performance issues).

Abstract: Techniques for monitoring Voice-over-IP (VoIP) network services over the Internet are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring and/or troubleshooting VoIP network services over the Internet includes performing VoIP call initiation testing using a source agent and a target agent; performing synthetic VoIP call quality testing using the source agent and the target agent over the Internet; and generating a report based on the VoIP call initiation testing and the synthetic VoIP call quality testing over the Internet.

Abstract: Techniques for monitoring enterprise networks with endpoint agents are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring enterprise networks with endpoint agents includes deploying a plurality of endpoint agents to a plurality of endpoint devices; collecting test results from each of the plurality of endpoint agents, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity; and generating a graphical visualization of an application delivery state for one or more application delivery layers based on the test results, generating an alert based on the test results, or generating a report based on the test results.