Patents by Inventor Richard Albert Welp
Richard Albert Welp has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11262934Abstract: A method of storing and deleting data maintains a record of backups of the stored data, the record defining an entry for each backup comprising details of the data that has been backed up and the location of the data that has been backed up. The record of backups of the stored data is updated with a new entry every time at least part of the stored data is stored at a new location different from the first location. Once an instruction is received to delete the stored data, the maintained record of backups of the stored data is accessed, and an instruction is transmitted for each respective entry in the record of backups, the instruction comprising an instruction to delete the stored data at the respective location for the respective entry.Type: GrantFiled: February 27, 2019Date of Patent: March 1, 2022Assignee: International Business Machines CorporationInventors: Alexander Henry Ainscow, Richard Albert Welp
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Publication number: 20200272353Abstract: A method of storing and deleting data maintains a record of backups of the stored data, the record defining an entry for each backup comprising details of the data that has been backed up and the location of the data that has been backed up. The record of backups of the stored data is updated with a new entry every time at least part of the stored data is stored at a new location different from the first location. Once an instruction is received to delete the stored data, the maintained record of backups of the stored data is accessed, and an instruction is transmitted for each respective entry in the record of backups, the instruction comprising an instruction to delete the stored data at the respective location for the respective entry.Type: ApplicationFiled: February 27, 2019Publication date: August 27, 2020Inventors: Alexander Henry Ainscow, Richard Albert Welp
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Patent number: 8639598Abstract: A method for providing technical support for a computing device is disclosed herein. In one embodiment, such a method includes detecting a problem associated with a computing device. The method then determines a support level assigned to the computing device. A set of problems is associated with the support level. If the problem belongs to the set of problems associated with the support level, the method automatically sends a message to a support provider so that the support provider can address the problem. A corresponding system and computer program product are also described herein.Type: GrantFiled: October 15, 2010Date of Patent: January 28, 2014Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Nikhil Khandelwal, Michael R. Maletich, Richard Albert Welp
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Patent number: 8559129Abstract: A pass-through accessor comprising a fixturing apparatus that can store a plurality of portable data storage cassettes. The pass-through accessor comprises a moveable gripper assembly comprising a plurality of gripping members. The gripper assembly releaseably attaches to a portable data storage cassette disposed in a storage slot, pulls that portable data storage cassette outwardly from the storage slot, and releaseably attaches that portable data storage cassette to one of a plurality of fixturing assemblies disposed on the fixturing apparatus.Type: GrantFiled: October 1, 2008Date of Patent: October 15, 2013Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Louis Daniel Echevarria, Stefan Lehmann, Richard Albert Welp
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Patent number: 8527378Abstract: A method for providing technical support for a computing device is disclosed herein. In one embodiment, such a method includes detecting a problem associated with a computing device. The method then determines a support level assigned to the computing device. A set of problems is associated with the support level. If the problem belongs to the set of problems associated with the support level, the method automatically sends a message to a support provider so that the support provider can address the problem.Type: GrantFiled: April 25, 2012Date of Patent: September 3, 2013Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Nikhil Khandelwal, Michael R. Maletich, Richard Albert Welp
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Patent number: 8458486Abstract: A method to provide problem-based access to a computing device is disclosed herein. In one embodiment of the invention, such a method includes detecting a problem on a computing device. The method automatically generates a user account on the computing device in response to detecting the problem. The problem is then tied to the user account. A support provider is then notified of the problem and the user account associated with the problem. This user account may be assigned to a service technician to enable access to the computing device. The service technician may then log into the computing device using the user account and address the problem. A corresponding apparatus and computer program product are also disclosed herein.Type: GrantFiled: October 13, 2010Date of Patent: June 4, 2013Assignee: International Business Machines CorporationInventors: Benjamin Samuel Terris, Richard Albert Welp, Robin Daniel Roberts
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Publication number: 20120316670Abstract: A method is provided to handle portable cassettes removeably disposed in a data storage library, wherein the method supplies a data storage library comprising a plurality of storage slots, and a plurality of portable cassettes removeably disposed a designated storage slot in a first alignment order, and a pass-through accessor comprising a moveable fixturing apparatus to store portable cassettes, wherein the pass-through accessor is moveably disposed in the data storage library. The method positions the pass-through accessor adjacent an open end of a designated storage slot, and sequentially removes and attaches to the fixturing apparatus a plurality of portable cassettes from the designated storage slot. The method then transports the plurality of portable cassettes to a designated location within the data storage library.Type: ApplicationFiled: August 20, 2012Publication date: December 13, 2012Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Matthew Charles Compton, Louis Daniel Echevarria, Stefan Lehmann, Richard Albert Welp
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Patent number: 8295005Abstract: A method is provided to handle portable cassettes removeably disposed in a data storage library, wherein the method supplies a data storage library comprising a plurality of storage slots, and a plurality of portable cassettes removeably disposed a designated storage slot in a first alignment order, and a pass-through accessor comprising a moveable fixturing apparatus to store portable cassettes, wherein the pass-through accessor is moveably disposed in the data storage library. The method positions the pass-through accessor adjacent an open end of a designated storage slot, and sequentially removes and attaches to the fixturing apparatus a plurality of portable cassettes from the designated storage slot. The method then transports the plurality of portable cassettes to a designated location within the data storage library.Type: GrantFiled: August 17, 2009Date of Patent: October 23, 2012Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Louis Daniel Echevarria, Stefan Lehmann, Richard Albert Welp
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Publication number: 20120213616Abstract: A method to audit portable cassettes removeably disposed in a data storage library comprising a plurality of storage slots, a plurality of portable cassettes removeably disposed in one or more of said plurality of storage slots, and a pass-through accessor comprising a moveable fixturing apparatus, wherein the pass-through accessor is moveably disposed in said data storage library. The method disposes the pass-through accessor adjacent a first one of said plurality of storage slots, removes a first portable cassette from the first storage slot, and attaches the first portable cassette to a first fixturing assembly disposed on the fixturing apparatus. The method then removes a second portable cassette from the first storage slot, and attaches the second portable cassette to a second fixturing assembly disposed on the fixturing apparatus.Type: ApplicationFiled: April 30, 2012Publication date: August 23, 2012Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: Matthew Charles Compton, Louis Daniel Echevarria, Stefan Lehmann, Richard Albert Welp
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Patent number: 8175745Abstract: A method to audit portable cassettes removeably disposed in a data storage library comprising a plurality of storage slots, a plurality of portable cassettes removeably disposed in one or more of said plurality of storage slots, and a pass-through accessor comprising a moveable fixturing apparatus, wherein the pass-through accessor is moveably disposed in said data storage library. The method disposes the pass-through accessor adjacent a first one of said plurality of storage slots, removes a first portable cassette from the first storage slot, and attaches the first portable cassette to a first fixturing assembly disposed on the fixturing apparatus. The method then removes a second portable cassette from the first storage slot, and attaches the second portable cassette to a second fixturing assembly disposed on the fixturing apparatus.Type: GrantFiled: May 12, 2009Date of Patent: May 8, 2012Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Louis Daniel Echevarria, Stefan Lehmann, Richard Albert Welp
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Patent number: 8055945Abstract: A method for reporting error resolution information according to one embodiment includes identifying an error; tracking information output to a user when attempting to resolve the error; and sending error resolution data to a remote system, the error resolution data comprising at least a representation of the error and at least a representation of some of the information output to the user. Additional systems, methods, and computer program products are also presented.Type: GrantFiled: February 2, 2009Date of Patent: November 8, 2011Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Louis Daniel Echevarria, Alain Asong Taku, Richard Albert Welp
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Patent number: 7962791Abstract: An apparatus, system, and method are disclosed for automated data determination propagation. A data package source collects data and compiles the data into data packages. A local data package prioritization module determines a prioritized order of the data packages based on a local priority matrix. The local data package prioritization module sends the data packages in the prioritized order over a temporary data connection to a central data package prioritization module. The local data package prioritization module updates the local priority matrix over the temporary data connection based on a central priority matrix. The central data package prioritization module receives the data packages and makes one or more updates to the central priority matrix based on the data packages.Type: GrantFiled: September 3, 2008Date of Patent: June 14, 2011Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Louis Daniel Echevarria, Richard Albert Welp
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Publication number: 20110038075Abstract: A method is provided to handle portable cassettes removeably disposed in a data storage library, wherein the method supplies a data storage library comprising a plurality of storage slots, and a plurality of portable cassettes removeably disposed a designated storage slot in a first alignment order, and a pass-through accessor comprising a moveable fixturing apparatus to store portable cassettes, wherein the pass-through accessor is moveably disposed in the data storage library. The method positions the pass-through accessor adjacent an open end of a designated storage slot, and sequentially removes and attaches to the fixturing apparatus a plurality of portable cassettes from the designated storage slot. The method then transports the plurality of portable cassettes to a designated location within the data storage library.Type: ApplicationFiled: August 17, 2009Publication date: February 17, 2011Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: MATTHEW CHARLES COMPTON, LOUIS DANIEL ECHEVARRIA, STEFAN LEHMANN, RICHARD ALBERT WELP
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Patent number: 7882402Abstract: An apparatus, system, and method are disclosed for data priority determination. A receiving module receives a data package. A parsing module parses out priority indicators from the data package. A comparison module compares the priority indicators to entries in a priority matrix, determining whether the data package is of a defined data package type. In response to a determination that the data package is of the defined data package type, a priority determination module determines a data package priority of the data package based on a data package priority of the defined data package type. In response to a determination that the data package is not of the defined data package type, a type definition module defines a new data package type having a data package priority based on the priority indicators. A priority update module updates the data package priority of the defined data package type.Type: GrantFiled: September 3, 2008Date of Patent: February 1, 2011Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Louis Daniel Echevarria, Christine Lynette Telford, Richard Albert Welp
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Patent number: 7865783Abstract: A method, system and computer program product for logging and identifying microcode errors in a computing environment is provided. Each of a plurality of errors in the microcode is logged using a plurality of error logging commands. Each of the plurality of errors is indexed to generate a plurality of indexed errors. A plurality of unique keys is associated to each of the plurality of indexed errors. A master index of the plurality of unique keys is created.Type: GrantFiled: May 22, 2008Date of Patent: January 4, 2011Assignee: International Business Machines CorporationInventors: Matthew Charles Compton, Louis Daniel Echevarria, Ricardo Sedillos Padilla, Richard Albert Welp
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Publication number: 20100292832Abstract: A method to audit portable cassettes removeably disposed in a data storage library comprising a plurality of storage slots, a plurality of portable cassettes removeably disposed in one or more of said plurality of storage slots, and a pass-through accessor comprising a moveable fixturing apparatus, wherein the pass-through accessor is moveably disposed in said data storage library. The method disposes the pass-through accessor adjacent a first one of said plurality of storage slots, removes a first portable cassette from the first storage slot, and attaches the first portable cassette to a first fixturing assembly disposed on the fixturing apparatus. The method then removes a second portable cassette from the first storage slot, and attaches the second portable cassette to a second fixturing assembly disposed on the fixturing apparatus.Type: ApplicationFiled: May 12, 2009Publication date: November 18, 2010Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: MATTHEW CHARLES COMPTON, LOUIS DANIEL ECHEVARRIA, STEFAN LEHMANN, RICHARD ALBERT WELP
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Publication number: 20100199132Abstract: A method for reporting error resolution information according to one embodiment includes identifying an error; tracking information output to a user when attempting to resolve the error; and sending error resolution data to a remote system, the error resolution data comprising at least a representation of the error and at least a representation of some of the information output to the user. Additional systems, methods, and computer program products are also presented.Type: ApplicationFiled: February 2, 2009Publication date: August 5, 2010Inventors: Matthew Charles Compton, Louis Daniel Echevarria, Alain Asong Taku, Richard Albert Welp
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Publication number: 20100080091Abstract: A pass-through accessor comprising a fixturing apparatus that can store a plurality of portable data storage cassettes. The pass-through accessor comprises a moveable gripper assembly comprising a plurality of gripping members. The gripper assembly releaseably attaches to a portable data storage cassette disposed in a storage slot, pulls that portable data storage cassette outwardly from the storage slot, and releaseably attaches that portable data storage cassette to one of a plurality of fixturing assemblies disposed on the fixturing apparatus.Type: ApplicationFiled: October 1, 2008Publication date: April 1, 2010Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATIONInventors: MATTHEW CHARLES COMPTON, LOUIS DANIEL ECHEVARRIA, STEFAN LEHMANN, RICHARD ALBERT WELP
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Publication number: 20100058117Abstract: An apparatus, system, and method are disclosed for automated data determination propagation. A data package source collects data and compiles the data into data packages. A local data package prioritization module determines a prioritized order of the data packages based on a local priority matrix. The local data package prioritization module sends the data packages in the prioritized order over a temporary data connection to a central data package prioritization module. The local data package prioritization module updates the local priority matrix over the temporary data connection based on a central priority matrix. The central data package prioritization module receives the data packages and makes one or more updates to the central priority matrix based on the data packages.Type: ApplicationFiled: September 3, 2008Publication date: March 4, 2010Inventors: Matthew Charles Compton, Louis Daniel Echevarria, Richard Albert Welp
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Publication number: 20100058122Abstract: An apparatus, system, and method are disclosed for data priority determination. A receiving module receives a data package. A parsing module parses out priority indicators from the data package. A comparison module compares the priority indicators to entries in a priority matrix, determining whether the data package is of a defined data package type. In response to a determination that the data package is of the defined data package type, a priority determination module determines a data package priority of the data package based on a data package priority of the defined data package type. In response to a determination that the data package is not of the defined data package type, a type definition module defines a new data package type having a data package priority based on the priority indicators. A priority update module updates the data package priority of the defined data package type.Type: ApplicationFiled: September 3, 2008Publication date: March 4, 2010Inventors: Matthew Charles Compton, Louis Daniel Echevarria, Christine Lynette Telford, Richard Albert Welp